“I’m embarrassed by someone telling our customers to shut up about their complaints when I value their complaints when their passion is what funds us.”
“He’s sick of the commercials for sports gambling and Rich and I are talking about it off the air like ‘What do you want? More Burger King commercials?’”.
Borrell Associates projects that figure will climb considerably over the next four years as the industry undergoes what it describes as a "great reshuffling."