"After 30 years in sports media, the most valuable lesson I've learned is also the simplest. The audience falls in love with people. The business falls in love with numbers, and the numbers always win."
"The real challenge isn't adding great content. It's convincing consumers to change habits they've spent years developing. Netflix is learning in real time that paying for exclusive access to content people already enjoy elsewhere doesn't automatically persuade them to open their wallets. SiriusXM now faces a similar test."
He shared that he has worked with people on morning shows that he has seen come to a station fully hungover who play music and proceed to sit on the couch.
"I swear to God, if you wrote a sketch, if you wrote a parody of Chicago, post-Bears sports radio, you would get laughed out of the writer's room for writing some of the calls that you guys took today."
"The real challenge isn't adding great content. It's convincing consumers to change habits they've spent years developing. Netflix is learning in real time that paying for exclusive access to content people already enjoy elsewhere doesn't automatically persuade them to open their wallets. SiriusXM now faces a similar test."