"I'm going to tell you this right now, KJR/iHeart, we don't get right on things. There are a lot of great things about this radio station. One of them is not getting right on it. Being right on the ball."
Why has there been a lack of innovation in radio over the past decade? It's because even a short-term drop in ratings and revenue is considered a moment to panic. What are Bob and Mary to do? They are prisoners of their companies' covenants.