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Saluting Black Broadcasters: Arthel Neville, Fox News

True to herself and true to the truth, Arthel Neville has graced TV screens for over 20 years. From hosting entertainment news, to acting, and for the last 10 years anchoring at Fox News, Neville said her successful career is thanks to, “A lot of hard work and it worked out and paid off.”

Growing up in New Orleans, music and celebrities we a part of Neville’s life, thanks to her famous musician father, Art Neville. Despite the fame, the Neville’s kept home life humble. “He was always daddy. He’d come home, he’d help me with my homework in the daytime because his work was at nighttime. He helped clean the house and mow the lawn and just regular stuff.” She later added, “I was always exposed to celebrities and people who had not your standard jobs, if you will. But I was always raised to just be humble, and it always just normal to me. So that was no different than if your dad went to work at a bank every day.”

After high school, Arthel Neville went to Xavier University, where she turned pre-pharmacy and made the Dean’s list. But while she was in school, “I was doing some local commercials in New Orleans. I got a regional, commercial for Burger King at the time. In my first year of college, I took a gap year.”

Neville went to New York and stayed with her dad’s friends and gave acting a full-time shot.

“I went up there and did the cattle calls like everybody else but I also got an opportunity to work on Saturday Night Live as an extra,” Neville said. She also appeared on All My Children but after 12 months, “I knew my mom told me, ‘You have one year and you have to go back to college.’ So I said alright. I didn’t get this really major part in the soap opera and then I knew that was time to go.”  

Transferring schools, Arthel Neville landed at Southern Methodist University in Dallas. She picked the school because “At the time Dallas had a major production facility complex. So I could work to help pay for my college.” She put together a tape and a colleague connected her with a KVUE Executive Producer.

KVUE hired Neville and she transferred to the University of Texas. For two and a half years, she went to school and worked as a full-time student and full-time general assignment reporter. Neville said of the time, “I would go to class from 8 AM to 1 PM and then I go to work from 1:30 PM to 10:30 PM.” She later added, “My days off at the time were Tuesday and Wednesday because, you know, low man on the totem pole then. So you see this cycle of just nonstop working and working and rarely I would get a holiday off my vacation time.”

Neville did the market climb until she got her national break  as an entertainment reporter on E! “I had my own celebrity one-on-one celebrity interview show for E!. This was before everybody and their grandmother was doing celebrity interviews. So it was a really big deal and it was a 30-minute show. So again, that was a big deal.” She later added,  “I’m still very, very proud of that work to this day. Really quality work. So once you get on that plane, offers start to come in. You get a lot of attention.”

Arthel Neville made appearances on several shows including The Fresh Prince of Bel Air, Moesha, and Monk. She noted, “You’re a celebrity at that point and then they call you in and word got around that I can act. So I kept getting the calls and I had a lot of fun doing that. I loved it, really a lot of fun.” She added, “After a while, I decided to leave the entertainment space and get back into hard news because I figured that that is what would provide the most longevity.”

Over the years, Neville has covered thousands of stories. But the most meaningful to her is her work after Hurricane Katrina.

“As a journalist, the story is not about us. When that story was about me, that was personal. That was my hometown ravaged and that was we lost. We lost a collective of ten family homes. I will say no one [in my family] died in this storm, thank God.”

Arthel Neville later added, “I mean, there are times when I’m out there just in a boat going to my house, I’m going to break down because I’m a person. Even writing the story had a lot of crying. I did [cry] some on camera because I’m not trying to make it about me, but I’m also a person. But mostly off-camera. That was the most difficult assignment of my life because it was personal.”

Arthel Neville has made history several times in the industry. At E!, she became the first African-American woman to host a nationally syndicated entertainment news magazine program. More recently being awarded the DeWitt Carter Reddick award from Moody College of Communications in 2017, their first African American female honoree.

When asked what Black History Month meant to her she focused less on race and more on what commonalities we, the human race, have.

“I am a Black woman 12 months of the year, 365 days of the year. So Black History Month is nice for other people who don’t walk my path and live my life to maybe stop, and focus on people who have created created a pathway not just for me, but for you and everybody else. It’s not just for Black people. People who have come in before us, who have made things better for the country.”     

She later added, “Black History Month is a time to focus and remember that we should embrace commonalities. We have more in common than not as a human race. So stop it with the looking at people from the perspective you think they’re different from you because they look different. We’re all human beings and let’s take that. Take this month to focus on that. Love each other.”

Advertising Clients Need to Be Known Before They Are Needed

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Small to medium-sized businesses (SMBs) with advertising budgets that don’t allow for both digital and traditional broadcast advertising, like radio/TV, have to make a choice. Should top-of-funnel (ToFu) marketing be a top priority or not? ToFu marketing focuses on broad audiences and introduces them to your brand. The goal is to make a company known before they are needed. For example, if a homeowner has a leaky roof, who do they contact? Do they have a roofer they trust by memory, or must they enter ‘roofers near me’ into Google? A good roofer memory is likely because a ToFu strategy puts that roofer in the customers’ minds. Those customers respond to lower-funnel marketing tactics if they search in Google, yelp’s Top 10 roofers, or Angies List for a roofer. A ToFu strategy may still make a roofer jump off the Google page because the customer is familiar with that company. If they don’t know any company, those battles are won by whoever ranks first, has the lowest price, or has the quickest response time. The best roofers do not always win them. ToFu strategies lay the groundwork for future customer conversions. They also take time and money, but the results can be more sustainable. Here’s a closer look at the factors to consider:

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1. Cost Considerations: Traditional ToFu marketing channels, such as consistent monthly radio/television campaigns, print media, and prominent community events, can be outside an SMBs cash flow range. However, digital channels like content marketing, paid social media, email, and paid search can often be effective alternatives for SMBs. HubSpot’s State of Inbound report found that businesses prioritizing blogging are 13 times more likely to achieve a positive ROI than those not. And, if an SMB is a Business-to-Business (B2B) marketer, the Content Marketing Institute reports that 86% of B2B marketers use content marketing to get buzz and new customers.

2. ROI: SMBs should evaluate the potential ROI of TOFU marketing versus other marketing strategies. Some ToFu activities may not directly result in immediate sales, but they contribute to brand recognition and bring customer conversions in the long term.

Target Audience and Competition

1. Understanding the Audience: SMBs should assess whether their target audience is actively searching for their products or services or if there is a need to create awareness from scratch. If the target market is unaware of the brand or solution,  investing in ToFu marketing becomes critical. For example, if you are a breakfast/lunch restaurant with a great breakfast business but need a larger lunch crowd. The customers know you for pancakes, not paninis-ToFu could be for you! 

2. Competitors: SMBs should know if competitors invest heavily in ToFu activities. If competitors are doing ToFu marketing, it may be necessary for SMBs to put money there not to fall behind or be seen as a lesser brand.

 Think Long-Term

1. Brand Building: Early on establishing a strong brand presence can pay dividends in the long run. Even with limited resources, SMBs can leverage blogs, make social media posts, and participate in community events to build brand awareness and credibility. This is a great place to get started with learning how to push content out to get business and how to be involved in your community. The Content Marketing Institute reports that 86% of Business-to-Business (B2B) marketers use content marketing to generate brand awareness and attract new customers.

2. Customer Conversion: ToFu marketing helps fill the sales funnel with leads and pulls them through the bottom of the funnel. While immediate customer conversions may be limited, laying the groundwork for future conversions is vital for sustainable growth. According to a report by Nielsen, 59% of consumers prefer to buy products from brands they recognize. It can pay well to be known before needed.

Be Flexible

1. A/B Testing: Experiment with different ToFu strategies and measure their impact. Ensure the ‘test’ is at least 6-12 months to see if you can change customer behavior.

2. Adapt: While ToFu marketing may not always be a top priority, it’s important to stay on top of shifts in customer preferences and adjust strategies accordingly. Sales Reps who call on SMBs who know the market’s pulse or share local market intelligence have value in creating more customer conversions. Most SMBs don’t get to talk to 10-15 different business owners in their community weekly like they do.

While ToFu marketing is essential for building brand awareness and attracting new customers, SMBs must balance investing in ToFu opportunities and staying on top of other pressing priorities. By evaluating how to allocate budget, knowing the target audience, and using long-term marketing strategies, SMBs can become known before they are needed and influence why customers come to them.

Radio — The Communication Business Where We Don’t Communicate

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When I was a radio program director in the 1970s and 80s personally responding to job applicants was an important part of every work day. Nobody told me to do it, it was just obvious. Replying to letters from people who mailed me their personal introductions, resumes, and airchecks was as important to me as if they had made an appointment and were seated in my office, freshly scrubbed, smiling with hope, and making their best first impression.

Every afternoon I read their letters and resumes. I listened attentively to their carefully packaged tapes as if mining for a rare gem, which I was. I wrote encouraging letters to them whether I had a possible job for them or not. I took unexpected phone calls from job applicants.

Why wouldn’t I? These were passionate broadcasters offering their unique, hard-earned experience. They respected our station and were excited for an opportunity to join us. Besides, I’d been in their position myself and would be again. These hopeful young talents deserved my attention. To me, as a program manager, it was my primary responsibility.

None of this happens anymore. Radio job seekers today have to run a gauntlet of dehumanizing corporate job websites. When you’ve filled in all the blanks and linked the resume you spent hours perfecting you hold your breath and click “submit”. You did it! The website immediately gives you the impersonal assurance that your application has been received. You wonder if that’s true. You may never really know.

Bob Helbig is the media partnerships director at Energage, a Philadelphia-based employee survey firm. He recently found that while 60% of employers surveyed said they felt they regularly communicated with applicants, only 28% of job seekers said they felt the communication was sufficient.

Corporate policies are cold and rigid. I recently talked with a major market talk radio program director who asked to remain anonymous, which in itself tells the tale. He told me he’s not even allowed to take word-of-mouth recommendations for new hires. Email and phone inquiries are out of the question. When somebody tells him, “Hey, I know a great reporter you should talk to,” all he can reply is, “Please tell them to apply online.” The most he can do is file a name in his memory and hope it pops up in the HR-approved list of candidates.

Back in the day, I would have phoned that reporter and invited him or her to come in and talk.

As a job applicant, you know you face strong competition. All the career websites offer volumes of advice about how to prepare a strong resume to stand out from the crowd. You’ve done that. You plug it into the web portal, hoping to make an impression. You count the days since you submitted your application and check your email many times daily hoping for an encouraging reply from a real human, maybe even from the big-name program director who holds the key to your future.

Patience. You have to wait still longer.

After a few days, you wonder if a real person has even seen your application or if the algorithm is just weeding people out. Yes, indeed it is.

Artificial Intelligence now entering the process might speed things up a bit but it won’t help your need for human contact. God forbid AI takes over the screening process entirely but you can’t rule that out.

Nobody writes or calls even to say, “Thanks for your interest, we’ll get back to you.” You’re left to wonder if your love of radio, your hard work, and your beautifully written pitch even landed before a real person’s eyes.

The worst part is knowing that hearing nothing is nothing personal.

Jeff Altman is a career coach and host of the No BS Job Search Advice Radio podcast. He told Forbes, “The hiring process has been turned into sausage-making. People apply for jobs through an applicant tracking system where they are expected to homogenize their experience so they are plucked from the thousands of others. They are asked the same questions by most employers until, eventually, they are chosen and onboarded.”

How did we get to this complex and impersonal process? Laws, of course. Federal and state mandates to prevent any form of discrimination in hiring practices are good things but they don’t allow for human integrity and discretion. They’re ironclad. The difficulty for HR departments lies in making sure that the rules are followed to the letter by management employees who are not lawyers. The list of federal regulations alone is long and daunting.

“For instance, you can’t ask questions that reveal a person’s race, gender, religion, marital status, disabilities, ethnic background, country of origin, or age on an application or during an interview. This information could lead to biases and discrimination in the hiring process.”

Those restrictions are fairly obvious these days but they’re just the tip of a large iceberg, most of which is hidden below the surface and beyond the limits of what program directors, news directors, sales, and other radio managers are expected to know. So, yes, the software is asking only legally acceptable questions before any live interviews can take place.

I really hate being the “back in my day” old fart but my god, is there no way we can allow a young person to walk into a radio station with stars in her or his eyes, and talk to somebody about their future?

Must we expect job applicants of the 21st Century to understand that’s just the way things are or could the process be massaged a bit to keep them hopeful and feeling less like a piece of uninspected data?

Would it be so hard to send job applicants a pleasant and somewhat personal email along the lines of: “Hi, Mark. I’m in the H.R. Department at BigTime Media and I want to thank you for your application for our on-air opening at News/Talk 95.3 WTF. I will call or text you when your qualifications have been reviewed and let you know whether you can expect a follow-up live interview with somebody at the station. If you have any questions please don’t hesitate to ask. – Sincerely, Mary Sunbeam, BigTime Media”.

Sure, it’s another form letter but at least it addresses the applicant by name, refers to the specific station, and gives them a sense of humanity and hope for future contact. Assigning applicants to a real-life personal H.R. staff member like Mary Sunbeam might require a little more effort but it would be an enormous boost to the company’s reputation.

There might be other ways to go about it. The point is people need to feel their applications are worthwhile and accepted with some degree of sincere gratitude.

The ugly irony is we’re in radio, yet we talk to people, not with them.

Andrew Fillipponi: Jac Collinsworth “Was Dreadful” at Play-by-Play

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Count The PM Team with Poni & Mueller hosts Andrew Fillipponi and Chris Mueller amongst those who will not miss Jac Collinsworth on Notre Dame broadcasts. The 93.7 The Fan in Pittsburgh hosts were responding to the news Andrew Marchand of The Athletic had reported earlier in the day that Collinsworth was being taken out of the play-by-play role for Notre Dame games on NBC.

“He just was terrible on those broadcasts,” Fillipponi said. “… if anyone thinks I’m being too hard on a guy who got his job in large measure because of who his dad is, feel free, if I ever lose my job to just dunk on me endlessly…Jac Collinsowrth was underqualified…for the position he was in in. He didn’t deserve to have the job, I’m glad he doesn’t have that particular job anymore and I don’t even feel remotely bad about saying it.”

Reminded that Collinsworth is a Notre Dame graduate, Fillipponi asked, “Do you know how bad you have to suck at the job to be a Notre Dame alum and they don’t even want to keep you on the broadcast?”

“Taking him off that assignment, I bet he’s livid,” Mueller said. “Because he wants to call his alma mater’s games. I wonder how Cris Collinsworth takes it? And it makes me think, ‘is Collinsowrth, the elder, the dad, how much longer is he going to be at NBC?’ If Cris Collinsworth is seeen as their top analyst and someone they want to have call their games until he’s ready to retire ten years from now, they are basically firing his son off of Notre Dame football games.”

“He was dreadful at the job,” Fillipponi added. “As a desk guy, in all those roles, pretty much dreadful.” Fillipponi also went on to say if the response is for Cris Collinsworth to leave NBC, he had a suggestion on who could take his place. “I’d put Greg Olsen with [Mike] Tirico on Sunday Night Football in a heartbeat…I think [Cris] Collinsworth is very good…the fact that virtually every fanbase hates Cris Collinsworth and thinks he hates thier favorite team, is proof positive that he is good at his job.”

In case anyone thought Fillipponi was just mad Jac Collinsowrth got the Notre Dame job because he is the son of Cris Collinsworth, he said, “You don’t hear me going on and on about nepotism with Noah Eagle, because I think Noah Eagle is excellent already at the job.”

Christian Fauria: I See the NFL “Icing Out” Broadcasting Partners

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Former NFL player Christian Fauria said on his WEEI show, Gresh & Fauria, that he believes the NFL will soon own and control their own television and streaming rights . Fauria and his partner, Andy Gresh were discussing the recent reports of Amazon Prime Video paying $120 million (or $150 million depending on which report you read) to stream one exclusive playoff game.

“It’s just one game and it’s $120 million dollars,” Gresh said. “I just go back to, this is where it’s going. At what point is the NFL tapped domestically?…I just wonder how do you extract more from the domestic marketplace? How do you find a way to squeeze more blood out of the rock? There are no more TV networks to go to. The streaming services are what they are, but at the end of the day, isn’t owning it yourself and going to pay-per-view the only real remaining revenue stream for the NFL here in America?”

Fauria said he sees the NFL potentially going all in. “If I’m the league, does it make more financial sense by selling off a game here, a game here, to five different partners and really trying to fleece them…making it realy competitive, and having them overpay. Or, to farm it out ourselves, like to really own everything ourselves. One platform that we own, that we regulate that we control and we can reach a world-wide audience and they all go to one particular [place]…one platform that everyone goes to and they pay a fee. Eventually, I see them icing out all their partners.”

Gresh took a different point of view, noting how desperate the networks will be to keep the NFL programming and all that would be involved if the NFL took over all of the broadcasting responsibilities. “I don’t think it’s going to get that deep because then the NFL would start to get in to paying production costs, flying people around, hiring crews. If the NFL just housed it on their own, they are then just incurring the expense that they have had the luxury of having someone else incur, on top of paying them a ton of money. To me, the only carve out can only be the Super Bowl and these sort of standalone deals.”

Fauria then added how he can not only see the NFL taking it all on themselves, mainly due to the owner’s greed, but added he can also see the addition of at least two more teams which would create more inventory for the league to sell. Gresh didn’t disagree about adding more teams, his belief, however is that adding the teams will continue to drive the price up for the broadcasting partners and the NFL may try different things with single games like the exclusively-streamed playoff game.

Alleged Fox News Hacker of Viral Tucker Carlson Clips Indicted

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After being arrested last year as the accused hacker of the viral clips of Tucker Carlson after his exit from Fox News, former Deadspin editor Tim Burke has been indicted in a federal court.

Burke was arrested Thursday morning in Tampa Bay, and is charged with 14 crimes, including conspiracy.

Law enforcement officials allege Burke and an unnamed accomplice used “compromised credentials” to illegally access video streams from Fox News to distribute unflattering clips of Carlson after his high-profile exit from the conservative cable outlet last April.

The complaint also alleges that Buke took “specific steps” to mask how and where the clips — which were ultimately published by Media Matters — were obtained.

Attorneys representing Burke allege he did nothing wrong in obtaining and disseminating the videos.

“It’s not hacking, it’s just good investigative journalism,” Maddux told the Tampa Bay Times Thursday. “We obviously emphatically deny these charges and we’re looking forward to the opportunity to defend him and exonerate him.”

Earlier this year, the ACLU of Florida agreed, claiming the details of Burke’s case have a “chilling effect on journalism.”

The videos of Tucker Carlson were released in a steady stream by Media Matters. Over the course of several days, clips of Carlson railing against the FOX Nation streaming service, drinking on the job, asking a makeup artist if she had pillow fights during sleepovers, and his controversial interview with rapper Kanye West that featured anti-Semitic comments from the artist were all released by the media watchdog organization.

Sean Hannity: I’m Honest About My Agenda When So Many in Media Aren’t

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There are often charges from one side of the political aisle to the other about media bias. Sean Hannity believes you can avoid those criticisms if you’re honest about your intentions.

On The Sean Hannity Show Wednesday, the nationally syndicated host argued that while he’s often accused of being just a talking head, he’s a journalist.

“Yes, we practice journalism. And yes, I’m a member of the press, and yes, we do investigative reporting. Yes, we give opinion, but we’re honest about it, unlike the other liars, frauds in the mob and the media,” said Hannity. “We give opinion. They do, but they never admit it or acknowledge it, and claim ‘I’m a journalist.’

“No, you’re not. You’re a left-wing political hack with an agenda. But you can be honest about your agenda. Just be honest. People will respect you more.”

Hannity’s comments came after he reported that Jim Biden, the brother of President Joe Biden, was being deposed before the House Oversight Committee and the House Judiciary Committee as part of an investigation into alleged bribes the President, his son, and brother, received from various foreign and domestic entities.

Bill Handel: Everyone Got Into Our Business Differently

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In the talk radio space, there are many different origin stories. Some hosts are former politicians, some are former lawyers, and some came to the format after previously working in other genres. KFI AM-640 morning host Bill Handel shared that’s what makes the format great.

“I get up at three o’clock in the morning. I always get up and go read,” said Handel. “I’m reading a biography of Stanley Kubrick. Oh, really interesting, interesting guy, how he got into movies,” said Handel. “It’s always everybody has a different way of getting into movies.

“Everybody has a different way of getting this job. And that is a talk show host. It’s just all different ways of doing it. My way was different,” said Handel. “(John) Kobylt’s way, Tim Conway’s was different. It’s just different.”

Bill Handel — who was born in Brazil before immigrating to the United States when he was five years old — practiced law before ultimately landing a radio show. He now hosts mornings at KFI along with a nationally syndicated weekend show, Handel on the Law.

KFC on WFAN: What Makes Barstool Sports Successful is the “Reality TV Aspect”

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Kevin Clancy, better known as ‘KFC’ from Barstool Sports, filled in for Boomer Esiason on WFAN this morning with Gregg Giannatti. The two hosts discussed the feuding going on between members of the 1990’s Chicago Bulls as some players, most notably Scottie Pippen, are disputing some of what was said in The Last Dance back in 2020.

They compared the situation to some of what they face at their offices, noting they spend a lot of time with their co-workers, who aren’t members of their family or in most cases their best friends and drama can sometimes ensue. “Barstool has taken that office drama to a level that no one else has achieved,” Giannotti said to KFC. “When we do stuff like that here [at WFAN], it’s very rarely serious. The drama that you guys have, it’s real and it’s out there and that’s got to be a really difficult thing to deal with if you’re not prepared for it.”

“We usually refer to it as “being in the mud,” Clancy responded. “And there’s only certain people that can really live in the mud…It’s part of what made Barstool successful, is that reality TV aspect of it in that it is kind of like a team, and there is internal drama like clubhouse drama, locker room drama and the way we usually handle that is let’s do it out there and on the air.”

KFC talked about being a fan of WFAN and seeing it from the outside looking in. He said as a listener you could sense who was not a fan of certain people. He used the example of the feuds which would take place between Mike Francesa and Craig Carton and then the subsequent feuds Giannotti found himself in with “The Pope” when he took over for Carton.

“Anybody that has success in entertainment and sports…I think there is going to be that desire to see behind the curtain and we just kind of opened the curtain willingly,” KFC said about Barstool Sports. “We will probably fight each other more than anything, but then when there’s an outside problem, we close ranks and we are like, let’s handle business.”

Mehdi Hasan Joins The Guardian After MSNBC Exit

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MSNBC host Mehdi Hasan departed the cable news network earlier this year. He now has a new home at The Guardian.

Hasan has joined The Guardian U.S. as a regular columnist, giving his commentary on politics, culture, race, and other topics for the outlet.

“I have been poring over columns in the Guardian since I was a teenager. Now I get to write some of my own in what is perhaps one of the busiest and biggest news years of my lifetime,” said Hasan told Semafor. “It’s a huge honor and a privilege.”

The outlet’s editor, Betsy Reed, said the publication is “proud to provide a platform for his incisive political commentary, relentless advocacy for human rights an

d free speech, and fearless accountability for those in power. Mehdi is the latest addition to a stellar, expanding roster of opinion writers here at Guardian US, and I look forward to his contributions in the months ahead.”

MSNBC canceled The Mehdi Hasan Show in November. The network faced charges of silencing Muslim voices after several members of the faith were removed from their posts on the network. It denied the accusations that came weeks after the October 7th terrorist attacks from Hamas against Israel.

Hasan then announced his departure from the network last month, saying it was his decision to leave MSNBC.