"The future will be guided by algorithms, but it will also be driven by talent—programming, on-air, and creative professionals—who know how to merge innovation with personality."
The company said it will remain open to feedback and that its long-term focus "remains on building products that millions of people and businesses find valuable enough to pay for."
"When innovation begins to neutralize one of your most expensive and defining assets, it may be time to reconsider whether that investment is truly moving the product forward."
Borrell Associates projects that figure will climb considerably over the next four years as the industry undergoes what it describes as a "great reshuffling."