Every time you pass on Ella, you're actively choosing a lesser song, then wedging that lesser choice into an hour with 20 minutes of commercials, a weather report nobody needs because windows exist, and a traffic report nobody needs because we have Waze — and then wonder why your AQH is down.
To borrow a phrase that fits perfectly here, they chose to go to the moon not because it was easy, but because it was hard. There's a lesson in that for every news/talk programmer, host, and producer in America.
"Being a good news anchor is to know the tone of the story that you're telling, and segue the right way. We can be reliable, but we also can be that warm blanket that you can tune into every day."