Tag: Customer Service

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NFL Faces New Trial Over $4.7 Billion Sunday Ticket Verdict

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The ruling represents another setback for the NFL as it defends its Sunday Ticket distribution model.

Joe Davis, Former Salem Media COO, Dies at 82

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"He was our guide, our anchor, and our greatest supporter. I am a better man and a better father because of his example."

Ernie Johnson Hopes His Retirement Doesn’t Mean the End of Inside the NBA

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"I would hope that they could continue the show in some form. And there are plenty of great studio hosts out there who could do what I do."

Ben Stevens Elevated To Full Time Co-Host of “D-Fish & Decker” at 97.1 The Fan

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"Stevens has been a rotating fill-in host since 97.1 The Fan launched in May."

Ten Industries That Face Massive Tech Disruption

Business Bob Lawrence Bob Lawrence -
"The next decade won't simply reward businesses that adopt new technology. It will reward organizations that continually reinvent themselves while staying true to the value customers actually want."

Quick Customer-Service Wins Music Radio Can Use to Secure Listener Loyalty

Columns Kevin Robinson Kevin Robinson -
"Companies that empower their teams with tools to actively listen and respond effectively deepen listener loyalty."

A Career With Purpose Includes Social And Cultural Issues

Columns Bob Lawrence Bob Lawrence -
Passion often is the driving force behind what we choose to do, but today, it is often driven by social and cultural issues.

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Joe Davis, Former Salem Media COO, Dies at 82

Business 0
"He was our guide, our anchor, and our greatest supporter. I am a better man and a better father because of his example."

Ernie Johnson Hopes His Retirement Doesn’t Mean the End of Inside the NBA

Sports 0
"I would hope that they could continue the show in some form. And there are plenty of great studio hosts out there who could do what I do."

Ben Stevens Elevated To Full Time Co-Host of “D-Fish & Decker” at 97.1 The Fan

Sports 0
"Stevens has been a rotating fill-in host since 97.1 The Fan launched in May."

Borrell Associates: Digital Advertising Will Reach 80% of Local Ad Spending by 2030

Business 0
Borrell Associates projects that figure will climb considerably over the next four years as the industry undergoes what it describes as a "great reshuffling."