"Our promise is to put on real life human voices in our radio hosts and podcasters. To ensure that there would always be a human, there had all sorts of consequences from listeners being so thankful for that promise. But also for our own employees."
"Sports always had a starch to it where the gatekeepers didn't allow a lot of what we provided. We changed the industry in many ways, and I don't know if we get the proper respect for it."
While strategic boundaries and expectations matter, at what point do we end up with so much focus or strategic segmentation that it has an adverse effect and stunts growth?
One morning show told me they didn’t make the hockey win a focus because women don’t care about sports. That, to me, was like saying male-targeted news radio shouldn’t have mentioned the Nancy Guthrie story because men don’t care about kidnappings.
"Sports always had a starch to it where the gatekeepers didn't allow a lot of what we provided. We changed the industry in many ways, and I don't know if we get the proper respect for it."