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Thursday, November 7, 2024
Jim Cutler Voiceovers

UPCOMING EVENTS

Which Areas of Executive Performance Should Be Known in Media Companies?

I read a great piece on Monday from Front Office Sports, which reflected on the NBA’s financial growth under Commissioner Adam Silver. Since taking control in 2014, Silver has more than doubled the NBA’s annual revenue to $12 billion from $4.8 billion. The league also set an all-time regular-season attendance record this year, and grew NBA franchise values to an average of $3.85 billion, according to Forbes. The worth of an organization alone is up 75% from 2019.

If I asked you to judge the Commissioner of the NBA and whether or not he was doing a good job, would those three categories get your attention? Adam Silver isn’t perfect in other areas, but if you more than double league revenues, increase attendance and fan interest, and elevate the value of the league’s franchises, few are going to want a different voice.

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But what about in media circles? How do we know if a CEO, executive, market manager or PD is making a difference? Shouldn’t we know if our markets/companies are growing in revenue and value, and increasing audience?

Radio program directors get judged by their brand’s ratings (quarterly and annually), but that doesn’t tell the complete story. What if the PD shrinks expenses 25% and stays flat? Isn’t that progress? How about if they possess digital skills and quadrupled the brand’s social media following, video viewing, newsletter signups, and podcast downloads but ratings dropped 10%. Is that a win or a loss? What if the company they work for lost the rights to a key property that drove ratings growth. Is that on them or their employer?

GM’s are tasked with boosting local market revenues, controlling expenses, and making smart business decisions. Most people inside of a cluster though have no idea if they’re on top of those things. They judge the GM based on an individual relationship, and trust the company’s judgment. The issue with that, sometimes company’s aren’t plugged in. Other times they know things that folks on the local level don’t. Regardless, little information is available to people in the building to show if the GM’s plan is working.

On the executive level, revenue growth, stock price (if public), investments in technology, continuing key relationships, forming new partnerships, recruitment, and company PR are all part of the company’s progress report. CEO’s earn credit and blame for the overall performance of the company, but wins and losses depend on people. You can blame and change them or the CEO when results are missed, but sometimes that’s a reflection of other factors. For instance, if the economy is weak, the individual and their ability to perform may not be the issue.

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Examining company value over a 10-year period should be part of the evaluation process for executive leadership. But whether they’ve crushed it or laid an egg, few inside organizations know those details. Should they? It’s easy to say yes, but radio isn’t the NBA. To expect similar progress is unrealistic. But to know how a company is growing or stalling beyond its stock price and year-to-year revenue would be helpful.

Aside from corporate leaders, many don’t know if their leaders are outperforming or underperforming expectations. We don’t look at enough areas of a position to determine if the right individual is in charge. For example, if your web traffic grew 10% but your social media audience declined 10% because article posts grew from 10 to 50 posts per day, is that a good or bad strategy? If a salesperson made budget because they got one big order from one client but did nothing else the rest of the month, is that acceptable? There should be multiple boxes to check to determine if someone is or isn’t successful in their position.

We should all be asking these questions, and challenging each other to help raise the bar. The best way to do that is through transparency. If everyone knows the score, the better equipped they are to make adjustments to win the game. That in turn inspires more confidence in those leading the company. Media folks are competitive by nature, and don’t like being tied to negative results. However, that also motivates people to perform better.

I doubt we’ll ever have information available the way it is with the Commissioner of the NBA. If we did, we’d know who the Adam Silver’s are in each company, and that would make our organizations stronger. Wouldn’t it be nice to see a boost in revenue, value and audience?

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Remembering Bill Walton

An industry giant was lost yesterday. Bill Walton passed away at the age of 71 following a battle with cancer. He was beloved by the sports media industry, thanks to his infectious personality, and ability to crack a joke, call something out or share a gem that left you smarter. Many have greater stories to share than mine but this was my favorite because I lived it.

It’s a Saturday night just after midnight, and I’m producing GameNight on ESPN Radio. John Seibel is hosting with Michael Kim, and Bill Walton calls in as scheduled. We bump back from break with Higher by Creed because Seibel wants to share the news that the band broke up. We welcome Bill to the show after the quick Creed story and try to transition to NBA talk but Bill wants more details on Credence Clearwater Revival’s breakup. John explains that it’s Creed, but Bill is so focused on CCR, that soon he’s telling 5-minutes worth of CCR stories.

We try to reset a few times to get on track but Bill keeps finding ways to connect CCR to Seibel’s words. The entire studio is crying laughing, and I tell John in his ear ‘don’t even try to talk hoops, just go with this.’ We do 12 minutes of CCR talk, laughing so hard it hurt, and wondering ‘was that radio gold or a train wreck?’ That was the beauty of Bill Walton. He kept you on your toes, went to places few did, but always kept you laughing and wanting to engage. Sports media has lost a larger than life character, great analyst, and gem of a human being.

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KNBR Fallout

I stand by everything I wrote last week and credit Cumulus Media for taking quick action in San Francisco. Yet seeing someone hurt their career is still sad. Larry Blumhagen, Bruce Gilbert and Dave Milner will find a strong, capable leader to move KNBR forward but for Adam Copeland it’s a blown opportunity.

I’m done discussing this issue but I want to make one thing clear. This was about unprofessional PD behavior, and a lack of understanding of how ratings work. I saw tweets raise the issue of race, which was embarrassing, and irresponsible. Some people say and do foolish things when they’re backed into a corner. Going down the diversity lane with me might be the dumbest decision yet.

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Thumbs Up

Charles Barkley: He hit the nail on the head when he pointed out that WBD CEO David Zaslav likely pissed off NBA Commissioner Adam Silver when he said that Turner didn’t need the NBA. Those comments in 2022 were meant to trigger a reaction. Sure enough, TNT is now in danger of losing a near three decade relationship with a popular sports league. Kudos to Barkley for calling out executives for dropping the ball on what should’ve been a TNT layup.

SKOR North: The Timberwolves haven’t answered the bell against Dallas, but SKOR North was more than ready entering the series. After Anthony Edwards told Charles Barkley ‘bring ya ass’ to Minnesota following a Game 7 win against Denver, the Hubbard Radio brand had digital billboards, merchandise, and a box truck out on the streets promoting its content, utilizing the famous Edwards quote. T-Wolves fever and leaning into the moment quickly helped SKOR increase revenue, attention, and crack the top-10 on the podcast charts with its show ‘Flagrant Howls’. Great work by all involved.

Stephen A. Smith: Nice job by Mr. SAS Productions on Up For Debate: The Evolution of Sports Media. Covering decades of the media industry in under two hours is impossible, but I watched all three episodes and enjoyed it. The guest list was beyond impressive. I can nitpick sports radio’s role in elevating debate style discussions not getting enough focus, and Jamie Horowitz and Skip Bayless deserving to be featured heavily given their roles with the shift to debate content, but if you watch a show looking for holes to poke, you’ll always find them, and miss out on being entertained. If you watch to learn more than you knew previously, you’ll appreciate it a lot more.

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Thumbs Down

Sports Emmys: The on-stage show and social media execution of the event was fantastic. The access given to media covering the show though left little to be desired. BSM covered the show, and was surprised by the lack of organization for pulling people aside for conversations. There was also no press working area or seats to view the show. Instead, press had to watch the show on a small monitor in the very back of the room for almost four hours. Given how awesome the Sports Emmys are, the media covering the show should be taken care of better. Hopefully this gets improved at the 2025 show.

WFAN: A phone number change? Say it ain’t so! New York sports radio fans know WFAN’s phone number better then their own. They also tend to be resistant to change. But they’ll get over this. It’s not a big deal. The only valid question is why make the change at all?

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Jobs

Barrett Media is interviewing potential writers to contribute to our expanded music radio industry coverage. Our brand relaunch takes place Monday July 15th. If you’ve programmed or hosted on music radio stations, enjoy writing, and have views and insights to share on the industry, email a resume and writing sample to JBarrett@sportsradiopd.com. Please do not DM on LinkedIn or social platforms. I won’t be answering messages through there.

1010 XL in Jacksonville has a cool opening for someone with creative social/video skills. The outlet is looking for a Digital Content Producer. Details can be found here.

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Jason Barrett
Jason Barretthttps://barrettmedia.com
Jason Barrett is the President and Founder of Barrett Media since the company was created in September 2015. Prior to its arrival, JB served as a sports radio programmer, launching brands such as 95.7 The Game in San Francisco, and 101 ESPN in St. Louis. He also spent time programming SportsTalk 950 in Philadelphia, 590 The Fan KFNS in St. Louis, and ESPN 1340/1390 in Poughkeepsie, NY. Jason also worked on-air and behind the scenes in local radio at 101.5 WPDH, WTBQ 1110AM, and WPYX 106.5. He also spent two years on the national stage, producing radio shows for ESPN Radio in Bristol, CT. Among them included the Dan Patrick Show, and GameNight. You can find JB on Twitter @SportsRadioPD. He's also reachable by email at Jason@BarrettMedia.com.

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