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Monday, November 4, 2024
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Minihane Apologizes For Rant

Kirk Minihane who works as a third voice on WEEI’s “Dennis and Callahan” show has apologized for calling Erin Andrews of Fox Sports a “gutless bitch” for her questioning of St. Louis Cardinals Pitcher Adam Wainwright during Major League Baseball’s All-Star Game Wednesday night 7/15.

Minihane ripped Andrews for following up Wainwright’s apology for saying he’d deliberately served up easy pitches for Derek Jeter in the first inning by sarcastically saying, “Don’t you love social media?” and said, “I hate her! What a gutless bitch! Go away. Drop dead. I mean, seriously what the hell is wrong with her? First of all, follow-up. Second of all, the guy admitted he did it. He admit he told reporters he threw a couple of pipe bombs. How is that social media’s fault? I hate her. Don’t you love social media? Yeah, social media is… shut up. shut up. i’m sure she’s a nice person, but she’s…she’s probably a bitch. I hate her.”

Minihane’s apology read “This morning on the radio I used a series of words to describe Erin Andrews’ work at the All-Star Game. My choice of words was wrong. I was wrong to have used them. To all whom I offended — particularly Ms. Andrews – I apologize. There is no place for what was said. It was immature and completely uncalled for. I am often critical of media members and their work and recognize here that I’ve made the kind of mistake I would call out if it was done by another sportscaster or writer. Again, to all involved, I’m very sorry.”

 

Growing Sports Radio’s Bottom Line!

For the past 19 years I’ve made my living in the radio industry. Most of that time has been spent in the sports talk radio format, a format which I love and believe strongly in. I’ve been fortunate to be trusted by various companies to manage their brands, create the vision of their radio stations and make personnel decisions to elevate the brand’s ratings so I have a high opinion of what type of connection can be built in this format between talk show host’s and listening audiences.

Nielsen Pic 1I equally believe that advertisers who invest in this format gain significant advantages by being associated with it.

For years I’ve listened to critics label this format as niche and take shots at whether or not sports talk radio could deliver real results for clients and it’s been frustrating to hear at times because I’ve personally witnessed many success stories. Conversely, sports television rarely has received the same venom or disrespect yet they target much of the same audience. While the numbers are certainly higher for television, the traits of the targeted consumer are no different.Nielsen Pic 4

I can personally recall running a promotion in San Francisco titled “Lucky Break” where we rewarded one undiscovered talent with a contract to work for the radio station for 1 year and while doing auditions, some contestants would weave in the words “reach us on the McDonald’s Text Line” without even being prompted to. That’s the type of connection this format delivers for advertisers better than any other.

When you look at the entertainment options available to people today, radio’s best chance to remain a priority is to offer content that is unique, people who stand out and brand associations that make your product cool. Fortunately for those of us who work in the format, sports talk radio possesses many of those ingredients.

sportsradioprofileThis format also targets an attractive demographic (Men 25-54) and that’s important to advertisers because this audience has something they want – money! The bottom line is that we’re all in business to grow business while additionally looking to raise the profile of our brands in a positive light so when a company forms an association with a sports radio station, there is an unspoken value and image benefit that comes with it.

When you look at how radio has evolved, in many markets now, the personalities on sports radio stations are seen by the audience as local rock stars, much like the local music DJ’s were viewed on radio and television in the 1980’s.newspaper

While 20 years ago the local newspaper was your source for information and opinion, today you get your information from social media and popular websites and you learn what that information means by tuning into your local sports talk radio personalities. It’s the exact reason why newspapers started creating podcasts, video commentaries and even full-time sports talk on their websites.

In 2013 BIA/Kelsey conducted their annual study on which station’s delivered the highest revenue in the nation and of the top 10 performers, 4 had some form of sports marketing involved with their product. WFAN in NY was the lone full-time sports talker in in the group and the other 3 (WBBM, WGN and WCBS) carried the Yankees, Cubs and Bears respectively.money

While one could suggest that the information in that study shows that the format has made progress, I could equally question why only 1 of the top 10 billing stations in the country was an all-sports station and why play-by-play is seen as attractive to clients yet the content created by personalities during the work week with audiences who are engaged in it isn’t viewed as important.

I was curious to get some insight on the challenges sports radio sellers face today and what they perceive as the format’s biggest advantages so I reached out to 5 different people who I respect in this industry to obtain their expertise.

In assembling this piece, I wanted to target 5 different markets and folks who have been involved in different organizations in order to illustrate some of the differences and similarities that exist in our industry. I think you’ll find the feedback provided by some of these great business leaders to be extremely helpful especially if you work on the programming side of the business.

PicMonkey CollageThe 5 featured panelists in today’s conversation are listed below. You can find out more about each of them by clicking the link on their names to be redirected to their LinkedIn profiles.

  • Paul Blake – Philadelphia – VP of Sales for Greater Media
  • Jessica Webb – Phoenix – VP of Sales for Bonneville Arizona
  • John Goforth – Chicago – Sports Sales Manager for 670 The Score
  • Payton Raymond – San Francisco – Director of National Sales for Entercom
  • Jim Heilman – Atlanta – Former Director of National Sales for 790 The Zone & GSM of WKNR Cleveland

misconceptionsWhat is the biggest misconception of the sports talk radio format in the advertising community?

Raymond: I believe the biggest misconception is how valuable the audience is. If you’re not a sports fan or listener to sports radio then there’s a big chance that you don’t see the marketing benefits of being associated with it. Sports fans are passionate and loyal supporters of the format. They always have an opinion and want to discuss the good and bad of their favorite teams. Listeners of sports talk also tend to have great qualitative profiles like employed full time, home ownership and college degrees. I believe that sports programming is not being measured properly by Nielsen and that puts us in a bad situation on paper when being evaluated by the agencies.

Webb: That it is super niche – all X’s and O’s. We refer to it as highly targeted, totally engaging (mostly) guy talk.

Blake: Agencies require ratings yet this format delivers results without needing to be a “top rated” station in the market.

Goforth: That our listeners are our callers. Agencies, and to a lesser degree, clients sometimes think of the sports talk listener as a 35 year old meatball who still lives at home and spends his disposable income on cheap beer and replica jerseys. The reality is that sports talk radio has the most affluent and most educated listener of any format in radio (according to Nielsen).

Heilman: That it’s limited to a very small audience. There are two places that people come to each week in mass regardless of the economy/weather/mood etc…Church and Sporting events. Everyone is a sports fan and the incomplete nature of the current audience measurement tools that exist today misconstrue the power of sports radio. While it is no doubt predominately a male audience, there are many female listeners. Also, I would argue that the audience is much larger and much more engaged than what is currently reflected in the ratings. Sports talk and play by play are the last remaining segment that people want to listen to or watch live, not record or DVR or passively participate with. A very underrated medium for sure!ratings2

How much do the ratings of your radio station impact your ability to continue driving rates and increasing your revenue?

Raymond: On a national level, ratings make or break a stations ability to drive revenue. In national sales there’s really no personal emotion unlike working with a local business who may love the format and its personalities and listen to it every day. Everything nationally must be justified with ratings and cost per points. There’s less focus on that locally.

Webb: This question fires me up like no other. I don’t believe that Nielsen gives fair and accurate credit to spoken word formats, not just Sports. That being said, our lives would definitely be easier with ratings. In spite of the lack of ratings, we will still post top 2 local and digital revenue in the market. But it’s a constant grind. There’s no easy money.

Blake: It can depend on competition. If you’re competing against another sports station then you need to be ahead of or within striking distance of that station. However, the ratings are not compared as much to music-based stations. It’s a great local direct results format.

Goforth: Minimally – rarely do you see a M25-54 avail come down from agencies, so as long as our ratings keep us in the agency fight, we’ll be fine. The direct conversation rarely involves ratings…it’s about results.

Heilman: Again it’s an old way to value and position. Create value propositions based on goals and objectives of the client and their target audience. Ratings to me are irrelevant. If a campaign meets my objectives (sales goals/drives in store/brand awareness) who gives a shit about the ratings…it works!scully

What type of importance do you place on having play by play on your station? 

Raymond: Play by play (pxp) is all upside for national sales. It gives you an asset to incorporate into media sales pitches that no one else can offer. Would you like to be the sports station with no play-by-play going into a client meeting following your local competitor and their pitch of being associated with a popular local team? PXP brings more audience to the station and also gives an exclusive product offering to clients.

Webb: Very important. We love the brand association and our team partnerships. We carry MLB, NFL, NBA, NHL and NCAA football and basketball. It’s nice having that feather in your cap but it’s tough keeping sales people focused on selling all of it.

Blake: It’s great for branding but it also has to be a profitable venture.

Goforth: In my opinion, it’s the number one marketing tool we have. People tune in for the game on a Monday night and on Tuesday morning they’re listening to the station. Also, it’s great for credibility in the marketplace and client entertainment. From a revenue standpoint it helps with ancillary programming such as sponsorships of team-centric shows, play by play host appearances, and access to players, not to mention merchandising.

Heilman: Play by Play can be a major driver but again it varies by team, market and local audience interest.localnational

In your market, what is the split between local and national advertising? Do you see that split continuing in the future?

Raymond: National spot advertising is about 38% of the revenue in San Francisco which has remained consistent over the years.

Webb: National accounts for less than 10% of the billing in our building. I see it flat to down in the future.

Blake: 15% national and I don’t see that changing. It’s different by market though. For us we’re very close in proximity to NYC which is a factor.

Goforth: That’s an extremely tough question to answer as every company defines “national” differently. However, I think it’s fair to say that if “national” were an AE – they’d have the highest billing. As far as the future is concerned – I don’t know that I see it changing a ton (towards more national). Many clients enjoy the ideation and creativity that is spurred by having local reps.

Heilman: During my time selling sports radio in Atlanta, the split was roughly 40% national 60% local but every market is different.Value

How do you decide what your assets are worth? What do you do to make sure you’re receiving fair market value for them?

Raymond: Based on feedback and demand from advertisers. Our sales manager’s set the pricing for our assets.

Webb: All depends on the asset. Each situation is unique.

Blake: We continue to assess supply and demand of our assets and price accordingly per the needs of our clients.

Goforth: No matter where I’ve worked, the answer to this question doesn’t change. Assets are worth every penny a client will spend and nothing more. If something isn’t selling or gaining traction for whatever reason, the price either needs to lower or go away (this is assuming it’s being pitched enough and the value is being correctly demonstrated). Sometimes it’s best to punt on an idea so you don’t devalue the station. We sell a quickly expiring commodity and, like a hotel, once the day is gone…it’s gone. So sell it or move on.

Heilman: It’s driven by perceived value. It is what you make it. Often times stations and radio groups get too caught up in the numbers. It’s up to the station to create the hype and sizzle and position and develop the right program to make it valuable to the customer. If the customer does not value the idea or the station they will not pay for it.results

When talking to advertisers what is the #1 thing they seek more of from your brand? 

Raymond: Brand integration and ROI (return on investment). Advertisers not only want commercials but they want some sort of special integration into programming and play by play that will help drive ROI. Endorsements, features, ownership of assets are hot areas of ownership that can help accelerate sales and launches of brands. Digital programs would be a close 2nd.

Webb: Higher level association with our brand and on-air talent.

Blake: Engagement, custom ideas, great results.

Goforth: Passion – the passion of our listening audience helps sell their good or service. This comes from not only the passion for the teams, but for the hosts and the station as well. We’re originators of content. People can hear the latest Foster the People song anywhere – they can’t get their local guys’ reaction to the big win (or loss) ANYWHERE else.

Heilman: Results, partnership and perceived value would make up my top 3.future

Where do you see the sports radio format having its best opportunity to grow its business in the future?

Raymond: Unique programming, digital engagement and endorsements.

Webb: Continue to deliver amazing unique local content, hire sales people that are marketers not just sales people, and give them the internal support to succeed.

Blake: Much more of the same great things we already provide. This is an incredible results format.

Goforth: Digital – The digital space will account for 25% of all paid media spending this year and will be up another 15% from last year.  The buzz words you hear in the digital space all relate to brand integration and content origination.  We already do that!  Sports radio just needs to continue to evolve and expand the conversation digitally – opening up opportunity and different revenue streams as we do so.

Heilman: Embracing technology and getting out of the 1970’s. The last ones to the web and the last ones to integrated programming. Be proactive and not reactive. There needs to be cooperation and coordination at the agency and client level as well. Create the demand don’t react to it!

To learn more information about some of the great brands that our 5 featured panelists are associated with, visit their stations websites below.

Mike Francesa’s Keynote Address

WFAN On-Air Personality Mike Francesa gave the keynote address on the state of sports talk radio recently at the Talkers Radio Conference in New York City.

During his speech he talked about why he’s not active on social media, how he believes the ratings system impacts the sports radio format, how the sports media business has changed since he started and what he believes the future growth is for sports media. To hear his thoughts, check out the video by clicking here.

Meltser-Payne Lead Houston Radio

Things were pretty much status quo in the overall standings among the four sports stations (one of which, KGOW, did not show up in the ratings). KILT (610 AM) remained the weeklong leader for the May 22-June 18 survey period while KBME (790 AM) continues to be up substantially from a year ago and KFNC (97.5 FM) had a good upward bump in afternoon drive.

KILT’s weeklong share (6 a.m.-midnight) among men 25-54 remained at 3.2 percent, even with the May book. KBME was at 2.1, down four-tenths of a point. KFNC was even at 1.2, and KGOW (1560 AM) did not register.

KILT retook the lead in morning drive (6-10 a.m.) with a 3.7 percent share, down from 4.1 for the NFL Draft-fueled May book. KBME dropped to 3.2 from 4.5. KFNC held steady at 1.4.

In middays (10 a.m.-3 p.m.), KILT had a nice jump with a 4.6 share, up from 3.9 in May. KBME had a two-tenths drop to 3.4 but continues to enjoy the benefits of its recent change to local midday programming. KFNC was down one-tenth to 1.0.

KILT also increased by a tenth of a percentage point in afternoon drive (3-7 p.m.) to a 4.2 share. KFNC had a nice jump to 1.9, up four-tenths of a point, and KBME was down two-tenths at 1.6.

From 7 p.m. to midnight, KILT and KBME were tied at 1.8, with KILT down by four-tenths from May and KBME down two-tenths. KFNC was down one-tenth at 1.3.

Turning to show-by-show comparisons, the Mike Meltser-Seth Payne (10 a.m.-2 p.m.) show on KILT was the month’s leader with a 4.8 share to 4.2 for KBME’s Greg Koch-N.D. Kalu (9-11 a.m.) program. KILT’s Rich Lord-Sean Pendergast-Ted Johnson show (2-7 p.m.) continued its recent improvement to 4.1.

KILT’s Nick Wright-John Lopez (6-10 a.m.) show was fourth with a 3.7 share in its time slot, followed by KBME’s Matt Thomas (11 a.m.-2 p.m.) program at 3.2 and its Adam Clanton-Lance Zierlein (6-9 a.m.) show at 3.0.

Rounding out the field were KILT’s Paul Gallant-Brien Straw (7-11 p.m.) show at 2.4, KBME’s Charlie Pallilo (2-6 p.m.) at 2.1 and KFNC’s Fred Faour-A.J. Hoffman (4-7 p.m.) and Jerome Solomon-Dave Tepper (noon-2 p.m.) shows at 1.9 and 1.0, respectively.

For more on this story visit the Houston Chronicle where it was originally published

Wilkins Rises Up The Ranks In NYC

It’s not an easy road for an aspiring network-level sports play-by-play personality, but not much deters Jacob Wilkins.

He only knows one way to pursue his dream job — with passion and persistence.

Wilkins, who earned his broadcast journalism degree from Penn State in 2010, works as a sports update anchor for WFAN-AM (the nation’s first all-sports station), CBS Sports Radio and Sirius XM Radio. Based in New York City, he also handles play-by-play duties for Stony Brook University women’s basketball.

Just four years after leaving the College of Communications, where he stayed busy in a variety of roles with ComRadio, Wilkins has already handled play-by-play duties for a short-season Class A baseball team and completed assignments for mlb.com, the U.S. Merchant Marine Academy, MSG Varsity, CBS Sports and YES Network.

“There are just so many opportunities out there,” Wilkins said. “So far, New York has been a great place. It’s where I’m from, not that I’m tied to the city, but I’ve been able to stay busy.”

As if balancing several jobs was not enough, Wilkins created more work for himself last fall, launching a regular podcast titled “Let’s Talk” that recently welcomed College Football Playoff Executive Director Bill Hancock. Previous guests include New York Giants running back Tiki Barber, Fox Sports play-by-play man Kenny Albert and YES Network host Bob Lorenz.To listen to the podcast, click here.

Wilkins has also interviewed Penn Staters for the show, including Carmen Finestra (Class of 1971), the co-creator of “Home Improvement” and former supervising producer for “The Cosby Show,” and Mitch Lukevics (Class of 1976), director of minor league operations for the Tampa Bay Rays.

Wilkins, 26, had pitched an interview-style show to a few outlets but found limited interest. After brainstorming with a family friend, he decided to do the show himself, hoping the podcast would eventually draw interest and wider distribution because of its quality.

“The toughest part was getting the first guests. It was sort of streaky,” Wilkins said. “Fortunately, we got a couple of good ones early, and it’s found a rhythm. It’s still not easy — and I spend more time working on the podcast, just lining up guests and scheduling, than the other jobs — but it’s worth it.”

As Wilkins pursues his network dream job, his commitment to networking, with a sincere interest in getting better and getting to know people in the industry, provides an unmistakable calling card. He’s driven and sincere about meeting media and sports personalities. He’s authentic, not a schmoozer or someone simply collecting contact information.

“I’m constantly learning and networking is something you try to improve on,” Wilkins said. “It’s about developing relationships and learning how to better present myself as well as really listening to people. I’ve tried to be fairly ambitious and find people who support that ambition.”

To read the rest of the story visit Penn State University where it was originally published

The Face of Your Audience: Why Perception Isn’t Always Reality

In 2013, Arbitron conducted a study on radio listening which showed that over 92% of American’s over the age of twelve listen to the radio each week. Over 10,000 stations were tested as part of this project, with 1274 of them being listed as sports talk operators.

What really stood out on a positive note in the research was how the format itself was responsible for delivering the best educated and the highest income earning listeners among the top 22 formats. Given that we’re all in business to make money, this is certainly not a bad thing. Where it is however an issue is when it comes to the perception of your audience among the people in your building.

“Humans see what they want to see” 
― Rick RiordanThe Lightning Thief

In most cases, sales folks are treated to some advanced information and the good ones use it to their benefit when dealing with local advertisers and national agencies.

That said, even the work horses in your building who are fighting each day to generate revenue don’t have a visual perception of who the target audience is because most of the time they’re creating presentations, making phone calls to secure dollars or dealing with their sales manager and a pain in the ass Program Director who they’re convinced is only in the building to make their lives more difficult.

Sellers are typically working off of data and selling points from managers, not the feedback that comes from your audience through social media, text lines, callers and on-site appearances. They don’t see, hear and experience your audience as often as those on the programming end do but then again, that isn’t necessarily a bad thing and here’s why.

If you venture down to the programming end, you get a completely opposite picture painted for who your listeners are. While sellers may see data which shows a smarter and more sophisticated listener, in the mind of most hosts, producers and programmers, your listener is sitting in his basement, playing fantasy football, has a low paying job and he listens to your station for 8-10 hours a day.

Ok maybe that sounds brash and isn’t a reflection of how every programming person thinks but trust me, many do see it that way and it’s not accurate.

Let’s face it, today you can see people and who they are and what they do via their Twitter and Facebook profiles so instantly a perception is created in the mind of the personality once they receive some form of feedback. Secondly, if the studio receives ten texts from the same phone number during the course of a talk show then the immediate thinking is “he can’t have much of a life or a job if he’s bugging us this much“.

The need of a talk show host (and those who work on a program) is to feel that the audience is invested in the content that’s been created so when real people provide some type of engagement to the show, it confirms that the path that’s been taken is the right one for the show. That validation courtesy of a response provides fuel to keep moving the show forward except we often lose sight that those who we see, hear and connect with are not the majority of the audience who are consuming our product.

In various markets the numbers are different so feel free to adjust accordingly with where you’re based but in most cases, 85-95% of the audience DOES NOT call into the radio station. With social media exploding the way it has over the past 10 years I expect the numbers for engagement are up but even if they blossomed to 25% of people talking back to the radio station, that would still mean that 75% of your audience doesn’t speak to you.

We operate in a world where instant validation of our opinion is necessary for our own ego so it’s hard to fathom that 3/4 of the listening audience wouldn’t think to connect with us. Yet they do and that’s where the misconception lies. People who listen to you buy tickets to support your local teams, they buy products they’ve heard about during commercial breaks on your radio station and they have conversations each day with their friends, family and co-workers about things you talked about – they’re just not telling you about it.

Think about it for a minute. How could the sports talk radio format be measured and come back with results that show it to deliver the best educated and highest earning listeners if the sample of evidence was the irrational caller in your market who calls up each week to suggest trading three reserves for Mike Trout or that one lunatic on social media who’s only mission in life is to tell you how every hour of every day how bad you are?

The reason why the intelligence and income levels are higher are because the lawyer who’s listening for 45 minutes while on his way into the office isn’t telling you he does. Neither is the Fed Ex driver who considers you his companion while making deliveries throughout your region. Nor is the local police officers who are driving around listening while trying to keep your streets safe. And it’s certainly not going to be conveyed to you from the high ranking executives in your backyard, including the power players inside of your local professional sports teams.

In all of the professions above (and there are many more), the consumer is focused simply on listening and enjoying the experience, not feeling obligated to participate. Sure it’s a great feeling when we form a connection with a listener because it means our content presentation moved them enough to want to respond but not hearing from them doesn’t mean they don’t exist and aren’t engaged in what we do.

Think about yourself for a second. Most of you have some type of TV show you watch on a regular basis and when it’s over you discuss it with your family, friends or co-workers or you post about it on a social page for your followers to respond to. How many times though did you call, email, tweet or facebook a response to NBC, FOX, ESPN, ABC, etc?

Heck, the Super Bowl is the most watched sporting event of the year and the next day every single radio and TV outlet spends considerable time discussing which commercials worked and which one’s didn’t however we don’t go to work that next day and tell ourselves that we better alert Budweiser, Go Daddy or Geico of what we thought of their new creative campaigns.

Once again, consumption, awareness, mental connection and emotional investment in the product may exist even if the public communication does not.

The reality in this line of work is that you will always be relevant to many more people then you ever thought possible so don’t make the mistake of assuming that the reflection of your audience is what you see and hear through public reaction.

Most people will not consume every segment of your show and in most cases they’re not even listening to you every day. When they put on their radio, they’re hoping to mentally escape into your content and be entertained. As Billy Joel once sang in the hit song “Piano Man”, “He knows it’s me they’ve been coming to see to forget about life for a while“.

In a nutshell, that’s our job at the end of the day. We’re the voice on the radio that’s supposed to take people through a mixture of emotions on their journey to and from work. Whether it’s joy, anger, comfort, confusion or something else is to be decided upon by each individual. We become a part of their world and the only bad part is that we may never know it. Then again judging by our own perceptions, maybe that’s not so bad!

Lesson:

  • Identify the age of your target listener in your key demographic
  • Use your data to better understand what type of income level they’re at
  • Make a list of things that appeal to most men in this age/income bracket
  • Position your content/imaging/engagement strategy in line with your target listener
  • Give this listener a face & name & put it on display in your office/studio for all to see

Erin Andrews Replacing Pam Oliver

Pam Oliver is no longer Fox’s top NFL sideline reporter. And after this coming football season, she will no longer be a sideline reporter at all.

Oliver confirmed the news to Sports Illustrated on Sunday night that she will move to the network’s No. 2 team for her 20th NFL broadcasting season. Erin Andrews has been elevated to the No. 1 sideline spot, joining the team of Joe Buck and Troy Aikman. Oliver’s last season working as a reporter on the NFL will be spent with the No. 2 Fox team of Kevin Burkhardt and John Lynch.

After a painful couple of months, Oliver said the disappointment of that news has subsided and that she has accepted her new professional reality. But it was a shock last April when Fox Sports executives traveled to Atlanta, where she is based, to tell her in person that she would no longer hold the job that has been her professional life for two decades. Oliver says that while she respected Fox Sports president Eric Shanks and executive vice president of production John Entz delivering the news in person, she was stunned when they initially informed her that not only was she being removed from Fox’s No. 1 NFL team, but also that she was being taken off the NFL sidelines completely in 2014.

“To go from the lead crew to no crew was a little shocking,” Oliver said. “I said I wanted to do a 20th year [on the sidelines]. I expressed to them that I was not done and had something to offer. Again, I think it was predetermined coming in. Not at that meeting, but two years ago it was determined that no matter what I did or did not do, a change would be made for this year.”

After meeting with her bosses, Oliver spoke with her agent, Rick Ramage. They held meetings with other outlets –- for both sports and news roles –- before she ultimately worked things out with Fox. Shanks and Entz eventually agreed to give Oliver one final year on the NFL sidelines.

Removing the well-regarded and well-connected Oliver from the No. 1 team, not to mention initially wanting her out of sideline reporting altogether, seems counter to what a sports network should want in an NFL reporter. Why the decision to make the switch? SI.com contacted Shanks on Sunday night in Minneapolis, where he was preparing for Fox’s coverage of the MLB All-Star game on Tuesday at Target Field.

“I think in the last five years we have made a lot of changes with the NFL crews,” Shanks said. “We have made changes to keep our coverage across the board fresh, including the addition of Burkhardt and Lynch -– which has been one of the more exciting pairings we have put together. This is kind of the next move in that evolution.”

A veteran NFL reporter -– who has worked in television and asked for anonymity -– offered another reason. “She’s not blonde, nor is she in the demographic,” said the reporter. “I’m not naïve and I understand it’s a business, but I think that Fox did not treat her as befits a woman who has been the female face of their sports operation for the past 19 years.”

To be clear: Fox Sports executives insist they traveled to Atlanta not to jettison Oliver but to switch her role within Fox Sports. When Shanks and Entz flew to Atlanta to see Oliver, the three discussed Oliver’s future at Fox over a meal at a restaurant. They insist they wanted her to stay with the company heading forward.

“That was a private conversation and where it ended up we think was a great place that it ended up,” Shanks said. “We sat with Pam and talked through what we needed each other to do to maximize the impact Pam could have. Where it ended up is more important than where it started.”

“The emphasis at the meeting was always placed on how they saw what was next for me versus what I saw would be next for me,” Oliver said. “I felt I was not done. I still felt I had more to offer with sideline reporting. I think that took them by surprise a little bit. So we focused on what the next step was and that’s how we ended up where we now. And I am excited about that.”

Oliver signed a new multi-year contract for Fox Sports last week and will be doing long-form pieces, specials, major interviews and some producing as well. She will continue her work on Showtime’s 60 Minutes Sports.

“Clearly it’s an expanded role that meets the needs of all the big events that Fox and Fox Sports 1 covers as well as the NFL on Fox,” Shanks said. “I can’t think of a more respected person in the entire industry than Pam Oliver, and when you find out that Pam is going to be doing the interview, I don’t think you would say that anyone else would do the interview better. Her being a part of the Fox family now and in the future is really important to us. The move is hugely positive to where Fox Sports is going and building its journalistic chops and credibility 365 days and not just 17 days a year.”

(One might argue that if Fox Sports brass is so high on Oliver’s journalistic and reporting chops, why would it remove her from an interviewing role on its most important NFL games?)

Oliver turned 53 in March, and women in their 50s on sports television have long been an endangered species. Oliver said no one at Fox has ever indicated that they have a problem with her age. “But I live in the real world and I know that television tends to get younger and where women are concerned,” Oliver said. “Just turn on your TV. It’s everywhere. And I’m not saying these younger girls don’t deserve a chance. I know I’ve had my turn.”

“Disappointment is not really a word I’d use right now because I’ve had some weeks to process it,” Oliver continued. “I think my emotions during the season will be sadness because I had been around that group for a decade. I will miss all the little things, just from Joe’s impersonations of people and Troy’s bad impersonations of people and all of the running jokes — that was the hardest part of hearing the news. But you have to move forward and deal with what is on your plate. I went through a range of emotions, but as I speak with you today, disappointment has passed me and I have reached a point of trying to move forward with some sadness.”

Fox Sports management is obviously concerned about the reaction to Oliver being removed from the top team and any narrative that pits Oliver versus Andrews. By every metric, at least on my viewer scale, from experience on the NFL beat to contacts around the league to the journalistic nature of her questions, Oliver provides more for viewers on an NFL broadcast than Andrews does. That’s not a knock on Andrews. That’s simply a statement on Oliver’s work.

Asked why Andrews was the right person to be Fox’s No. 1 NFL reporter, Shanks said he wanted to focus on Oliver for this story.

Clearly, Fox has a lot invested in Andrews, 36, and the network has long been smitten by talent who cross over to popular culture platforms, as Andrews has with Dancing With The Stars. The same is true for Terry Bradshaw and Michael Strahan. Bumping her up to the No. 1 NFL team fulltime will put her in more homes and, executives no doubt believe, give her games a bigger feel. Will it improve the broadcast? Time will tell.

“I think Erin is solid,” Oliver said. “They have made a determination and it just happened to be with a position I had held for almost 20 years. It’s not necessary to feel something [bad] toward the person who is assuming your formal role. You just understand that they have changed. The crews could change too. In a few years I think Fox will look radically different. I don’t know how, but you have your thoughts and opinions. For people to pit us against each other is not necessary and not going to get far if the two of us don’t participate.”

For the rest of this story read Richard Deitsch’s column on Sports Illustrated where it was originally published

Ticket Leads Dallas Ratings

There was a dead heat for second place in sports talk radio ratings in June.

KESN 103.3. FM and 105.3 FM The Fan averaged 3.0 shares in the demographic that matters above all others – men 25-54.

SportsRadio 1310 AM and 96.7 FM The Ticket, as custom, remained the leader of the bunched-up pack at 4.5.

Down deeper in the numbers – in men 25-54 when the high-profile local talent works weekdays from 6 a.m. to 7 p.m. – the score was: Ticket 6.1; Fan 4.7; KESN 3.0.

While the Ticket won each of the 13 hours in the weekday window, The Fan finished second in nine, leaving KESN in second for two hours of Mike & Mike in the morning drive and two hours of The Afternoon Show in the commute home.

Thanks to the Dallas News who originally published this story

Scott Kaplan – Mighty 1090

When it comes to the sports media business, few people stay as busy as Scott Kaplan. Since 2001 Kaplan has been a steady presence on San Diego radio airwaves where he’s worked opposite former San Diego Charger Billy Ray Smith. The show “Scott & BR” has been a smashing success with local listeners and it’s opened up doors for Kaplan to branch out into other ventures.

Among those projects are a reality television show based on his experience as a horse racing stable manager at the Del Mar Thoroughbred Club, working as an NFL sideline reporter during Westwood One radio broadcasts and hosting his own television show “Kaplan at Night” on the start up television channel, U-T TV which was associated with the San Diego based newspaper U-T San Diego.

kaplan3A former place kicker at the University of Pittsburgh from 1988-1992, Kaplan has a passion for competition which was on full display in 2010, when he raced in, and completed, the ‘toughest endurance race in the world’, the Ironman World Championship in Kona, Hawaii.

When I first heard Scott on the radio, he was working with Sid Rosenberg on 102.7 WNEW in New York City. While the “Sports Guys” as they were called back then didn’t last, what jumped out to me immediately was how much fun Scott & Sid had on the air together.

I can recall one particular day in 2000 where they had a guest in studio playing a guitar and jamming on a song he had wrote for the Subway Series and as the guy belted out lyric after lyric connected to a Yankees-Mets showdown, Scott & Sid were clapping and singing along and making it impossible to ignore the passion and fun that was about to unfold with the series. I became instantly engaged in the content, more excited about the game later that night and already looking forward to the next day’s show to hear what each of them had to say about it.

kaplanFast forward to the present and whenever I’ve listened to Scott since he’s moved to San Diego, one of the first few things that jumps out is how authentic he is on the air. He doesn’t try to be someone he’s not and he puts his real life feelings and experiences on the air which I believe is a great trait that listeners can connect with.

He can certainly agitate the audience and present passionate opinions plus he has a good sense of what the hot topics of the day are but more important than all of that, he comes across as the guy at the bar that you want to hang out with because he sounds like he truly has fun and loves what he does.

Case in point, watch this video clip of Scott sharing a rather personal story which undoubtedly will have you laughing your ass off.

I recently caught up with the Mighty 1090 talk show host to pick his brain on how he ascended to where he is today, how he’s handled some of the challenges that have come his way throughout the years and what he believes is important in trying to create a successful show each day and I think you’ll enjoy the discussion.

Q: First things first, how did you get started in sports talk radio?

A: I was cut by the Chicago Bears in 1994 early in training camp. I went home to South Florida and all my friends were buzzing about 560 WQAM. I called the radio station and arranged a meeting with the PD and that was literally my start.

Q: Who are your mentors and biggest influences?

A: When I arrived at WQAM, Andrew Ashwood was the PD. It turns out, way back when, Andrew and I shared an agent, Bruce Allen, who is now the GM of the Washington NFL football team. I don’t want to take the chance of being fired, so I won’t call them by their insulting name. Andrew became my mentor and close friend and he guided me and protected me from myself, particularly as a young broadcaster.

sternAs for on air influences, there is no doubt that Howard Stern was the model for me. I wanted to be funny talking about sports. The way Howard was funny talking about whatever. In 1997 I went to the Super Bowl in Phoenix to work as a producer for Hank Goldberg who was the afternoon drive host at WQAM and no matter who I brought to Hank, he had plenty to talk to them about. Robert Kraft, Junior Seau, Marcus Allen, Bill Bidwell and the list went on and on of diverse interviews. This was way before anyone had laptops or the internet and Hank sat there and always had something to talk to them about. I said at that moment, that’s what I have to be able to do!

Q: When getting ready for each day’s show, what’s your routine? (what do you read, watch, listen to, who do you meet with, etc)

A: I start with my local paper, the UT San Diego. Then I read the LA Times. ESPN.com and CBSsports.com are my go to national sites and I like to hold a USA Today. I’ll watch the early SportsCenter and about an hour of CNN.

Then, as I am in my office, I’ll flip around between news and sports, and I listen to my colleague who leads us in, Darren Smith. I will have notes pre-written about topics that are not sports related, but rather, things I expect will connect with the audience, like fatherhood, being a husband, business, real life experiences, etc.

Q: How different is your job today vs. 10 years ago? What makes it different?

kaplan2A: I would say that my job is different in that we have been on in the same market for 13 years and our audience knows us now so we don’t have to feel compelled to stay ‘on topic’ at all times. In this PPM world we get overwhelmed with research that says talk about topics A, B and C, but I still believe our audience likes it when we are just flowing and talking about nonsense.

Q: Having done sports talk on the East and West Coast, what are the biggest differences in your opinion?

A: Rather obvious but the east coast has no patience and the west coast is much more forgiving. In San Diego when you say a coach should be fired, people are aghast! Whereas in NY, the fans expect you to lead the charge!

Q: Having been fired before, what’s the biggest thing you learned from the experience? How did it help or hurt you when receiving a second chance?

A: I have been fired several times, some legit, and others total bullshit. Ultimately what I have learned is, the media loves to feed on the media. For the most part, people in the media business can be lazy, rather than looking for the real story. It’s just easier to report what is on the surface.

Most recently, two years ago, I was fired, I sued the company, won, got my job back, and was able to push out the GM and CEO who unilaterally fired me. That said, in my new contract, language was very specific about GUARANTEES. Once I had a guaranteed contract, I was not going to apologize, I was going to just let it fly. Two years later I have chilled quite a bit, but I definitely came back with no fear of failure.

kaplan10Q: How do you balance doing a show that’s important to you vs. what’s important to your audience?

A: Well, here’s an example. I am involved in the horse racing industry, but I realize not everyone listening cares about horse racing.  So I try not to go overboard with horse racing talk all summer. On the other hand, when I was training to do Ironman, I realized most people aren’t into triathlon but many found my willingness to share my story and ultimately complete the toughest endurance race in all of sports, inspiring! So I talked about it and took the audience on my journey. Years later people still tell me how inspired they were, and they changed their lives with the attitude, if he can do it so can I.

Q: As someone who hosts a show opposite a former NFL player, what are the advantages and disadvantages to working with someone who’s played the game at the highest level? Why do you believe so many sports stations across the country have adopted the model of pairing a radio broadcaster with an ex-athlete?

A: My partner, Billy Ray Smith, played for the Chargers for 10 years. He is an institution in San Diego. I love having a former superstar player as a partner because he doesn’t know anything about sports! I hope he reads this.

scottbrWhat I mean is, all of his opinions are based on being on the inside, they are never based on being an observer. But the truth is, we balance each other. BR is always pro team and when I am calling for a coach to be fired, or saying a season is over, he is the ultimate optimist! The combination of obnoxious/opinionated host, with former star athlete just works, assuming the team can get along and not take things personally.

We have been working together for so long, we just do a dance, and we both know where to go. Sometimes the local teams get pissed at us because they think I am over the top and he is not apologetic enough but what they don’t see is the pre-show choreography that happens and that the dance is already planned because we represent both halves of the audience. Some fans will support things no matter what and that is Billy Ray. Some want people to pay for failure and that’s my side.

Q: With your partner being an instantly recognizable name and face in the market, how do you balance injecting your own opinion and asserting yourself vs. laying back and letting him or a member of the cast shine?

A: Our cast is a bit more diverse. Besides Billy Ray the former NFL star, we have the mom to our show, Linda Welby, who does sports updates, but so much more. She is supposed to keep me from stepping over the line but she usually leads me right to the edge. To answer the question, the truth is, listening and being a good listener is 80% of the game. You have to be able to think fast, talk fast, but listen well and know when to slow down.

kaplan8Q: When people listen to a sports radio show you’re hosting, what do you want them to take away from it?

A: I want people to laugh, think, at times be moved, be pissed, agree, disagree, but in the end, I want people to have a strong opinion whether it’s “I love BR”, “I hate Scott” or whatever. The bottom line, I just don’t want to be vanilla!

Q: How often do you aircheck your show and analyze the ups and downs? Who’s involved in the feedback process?

A: We don’t aircheck that often any longer. But we talk to our PD, GM and CEO quite frequently to get their feedback.

Q: As someone who has a steady presence with multiple media outlets, how important do you think it is for a personality to build their brand in different spaces vs. focusing on just one platform?

A: In my opinion, the way the media business is today I think you have to do as much as you can, in the finite time you have. What I DO NOT want to be is a 65 year old unemployed radio host with no savings and no ability to get on the air. So I have branched out in a variety of different directions, hosting TV shows, writing for the local paper, producing my own TV series, etc.

kaplan9Q: Having worked in this industry for nearly 20 years, how do you stay energized, excited and interested vs. becoming fatigued and complacent?

A: First, I know how fortunate I am to have a gig like this. I get to live in what I think is the greatest city in America, make a good living, and my radio presence and local notoriety drives my off air business interests so I am highly motivated not to fuck this up! Plus, I LOVE the stage of radio. For me the beauty is, every day is different, so I never have to fake it, because everyday I love it.

Q: As you move forward in your career, what else are you looking to accomplish?

A: Good question. Last year I produced my first reality series, Stable Wars, about my business and rivalries in the horse racing industry. Season 2 is currently in production. I want to do other unscripted series, not so much about things in my life, but stories and personalities that I think have mass appeal.

cubanOff air, I have lots of things I want to accomplish in business. I am driven by a quote I heard Mark Cuban mention during an interview on CNN and I am paraphrasing but he said, “I was chasing wealth not simply because I wanted money, I wanted freedom”. I couldn’t agree more!

Ultimately I would like to own a radio station and I am looking and waiting for the right opportunity to present itself.

Q: What advice would you offer to someone today who’s looking to enter this industry and become a sports talk radio personality?

A: Get your foot in the door and be humble and respectful to the people that have been working long and hard to get where they are. Do everything you are asked and a whole bunch more. No job or request can be beneath you! If you want your shot, prove it, don’t expect it!

The Scott & BR show featuring Scott Kaplan & Billy Ray Smith airs weekdays from 3pm-6pm in San Diego on The Mighty 1090. To hear the show, check out their podcast page by clicking here.

Sports Hub Leads Boston Ratings

For the seventh straight three-month ratings period, 98.5 The Sports Hub finished as the top-rated station in Boston according to Nielsen Audio data.

The Sports Hub earned a 7.9 share in the men 25-54 demographic for the spring period of March 27-June 18, edging classic rock station WZLX (7.8), which like the Sports Hub is owned by CBS Radio.

WEEI (93.7) tied for fifth with fellow Entercom-owned station WAAF with a 5.6 share.

The Sports Hub’s numbers are down from the winter (9.3 share) and last spring (10.2). Last spring’s ratings were bolstered even more by the Bruins’ run to the Stanley Cup Final. The Sports Hub is the flagship station of the Bruins, who lost in the Eastern Conference semifinals this year.

WEEI, the radio home of the Red Sox, saw its ratings tick upward from a 4.6 in the winter and a 5.5 last spring.

In morning drive (6-10 a.m), The Sports Hub’s “Toucher and Rich” program was first for the eighth straight three-month period with a 10.0. T&R had a 11.1 in the winter and a massive 13.4 last spring during the Bruins’ run.

WEEI’s “Dennis and Callahan” program was second for the third straight period, earning a strong 8.2. That was a significant improvement over last spring’s 6.0 share for the show, which also features Kirk Minihane. D&C had a 7.1 in the winter.

For midday (10 a.m.-2 p.m.), the Sports Hub’s “Gresh and Zo” program finished fourth (6.2), down from a second-place 8.9 in the winter. WEEI’s midday programming — which was revamped with the late-May reassignment of Mike Mutnansky and the hiring of Christian Fauria and Tim Benz to join holdover Lou Merloni — finished eighth with a 4.5, up from its 3.5 share in the winter.

In afternoon drive (2-6 p.m.), “Felger and Massarotti” was first for the eighth straight ratings period with a 10.0 share. WEEI’s “Dale and Holley” program, in its first full three-month period since Dale Arnold and Michael Holley were reunited in March, was third with a 5.8. WEEI was fifth with a 5.4 in the time slot during the winter.

From 6-7 p.m., The Sports Hub’s “Baseball Reporters” program hosted by Tony Massarotti was first with an 8.6 share. In the same window, WEEI was tied for fifth (5.2).

In the 7 p.m.-midnight period, The Sports Hub was first with a 9.1 share. “The Adam Jones Show” and Bruins games aired in that day part. WEEI’s “Planet Mikey Show” was tied for 11th (3.9). WEEI, which features Red Sox broadcasts and the Planet Mikey Show, was third with a 7.4.

For more information on the Boston media scene make sure to check out Chad Finn’s column where this story was originally published