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Why Is ESPN Obsessed With Its Political Perception?

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In the business of sports radio, we love dramatic stories that linger and provide countless opportunities to reach viewers, listeners, and readers. Whether it’s recent material like Colin Kaepernick being blackballed by NFL teams or older stories such as Tim Tebow’s quest to play QB in the NFL, Barry Bonds’ rumored steroid use or when will Brett Favre retire. When high profile personalities are in the middle of a media fire storm, we stoke the flames until there’s nothing left to burn.

If you were to identify a media story that fits that description in recent times, it would be the one centered around ESPN and their alleged political bias. I’ve done research on this subject before, and have read numerous pieces from other outlets with differing views, and to be honest, I’ve grown tired of it. It’s a story that is received differently by each individual based on the way they see the world and unless new developments emerge, opinions are unlikely to change.

However, what perplexes me is why the world’s largest sports media company remains fixated on continuing a fight which has no clear path to victory. They’re essentially in the same position that Hillary Clinton was during the late hours of election night. If there’s no way to change the narrative then sometimes its best to move on.

It’s even more troublesome because the company talks out of both sides of its mouth. Disney CEO Bob Iger says there is no left-leaning political agenda at ESPN, yet the company retained Langer Research Associates to conduct a study to determine if they have an issue.

The glass half full crowd in Bristol will tell you that they took that step to alleviate any public concerns. The glass half empty crowd who loathe what the worldwide leader in sports has become will suggest that the network wouldn’t have done the study and contradicted the opinion expressed by their own CEO if there wasn’t something to it.

I was disappointed when the network rolled out their rosy review of the study because they conveniently chose to dismiss that 63% of participants felt ESPN had a liberal bias. When questioned by Michael McCarthy of the Sporting News on why they ignored that part of the survey in their company press release they responded by saying they were trying to keep the press release short.

You and I both know that response is weak and reeks of the company trying to put cologne on a skunk.

The public is going to be cynical when any company researches itself because they assume the results aren’t independently provided. It’s why political folks go bat shit crazy over poll numbers from outlets they don’t like, and why baseball fans initially rejected MLB’s Mitchell Report until it uncovered some damaging results.

Those same reasons are why many media members don’t take ESPN’s ombudsman position seriously. The intent may be to hold the company accountable, but as long as one operates under the same corporate umbrella and receives a paycheck from Mickey Mouse, it’s harder to subscribe to the belief that a writer has free reign to criticize the company.

In analyzing the results from the Langer Associates study, they’re very different from independent surveys conducted by Deep RootYouGov and BSM. That doesn’t mean they’re right or wrong or that the information isn’t valuable. It just means they connected with a different group of people. What you choose to believe or reject is for you to personally decide.

From my vantage point, I could care less about ESPN’s political agenda. I watch games, shows, and documentaries because I love sports and value quality programming. I don’t have the time nor the patience to sit through all of ESPN’s hours of programming and dissect the percentages of right vs. left commentary that pop up during on-air conversations. I still believe that as a whole, the company cares first and foremost about sports programming, and any political on-air influence is going to be rather small when you compare it to the overall delivery of on-air sports content.

But that’s not the entire issue. Here is where I think some people are missing the boat, including the powers that be at ESPN.

Social media is a game changer. This is where connections are made, minds are influenced, and perceptions are formed daily. The network may be right that their programming doesn’t contain a ton of political commentary or one-sided views but the same can’t be said about their personalities on social media. We also can’t ignore the influence of social and political commentary that has appeared on ESPN’s digital brands.

Do yourself a favor. Go take a look at how many ESPN personalities follow CNN, MSNBC and the New York Times compared to FOX News. Examine the number of ESPN talents who follow Barack Obama, Hillary Clinton or Bernie Sanders vs. Donald Trump. Explore the difference between the number of media members following Bill Maher and Anderson Cooper as opposed to Bill O’Reilly and Sean Hannity.

But don’t stop there.

Take a look at the opinions and responses provided on social platforms by ESPN personalities when it comes to political issues or feedback from fans addressing sensitive topics. What you’ll discover is that there is a heavier amount of ESPN folks pushing democratic views, opinions, content, and personalities.

Does that mean there aren’t conservative views at ESPN? Of course not. But for every Linda Cohn who acknowledges that political influence is an issue for the company, there are 4-5 countering that position from inside the same building.

In previous years, social media wasn’t an integral part of our lives. Our access to the thoughts, opinions and personal tastes of on-air anchors and commentators were limited, and their public views were directed towards stories that mattered to the sports fan. I’m sure Chris Berman, Stuart Scott, Dan Patrick, and Keith Olbermann all had things that bothered them politically, but we weren’t privy to those views.

And let’s not forget, 9/11 happened sixteen years ago, the US went to war in Iraq in 2003, and the government bailed out the banks and the auto industry in 2008. Those were very sensitive subjects for many people, and had social media been available like it is today, the views expressed by members of the sports media may have changed the way we perceive them, let alone watch or listen to them.

I was fortunate to spend two great years working for ESPN and what I appreciated most during my time there was how focused everyone was on delivering creative and compelling sports programming. There was no attention wasted on outside noise or competitors, only on providing the best possible content experience for sports fans. Although my experience in Bristol was limited, it was a positive one. Not once did I question the company’s direction or feel there was an unspoken dictate to make sure certain stories or positions were presented.

But that was over a decade ago and much has changed since then. It’s pained me to write a few scathing things about the company because there are a lot of great talented people there who I like, respect, appreciate and know are concerned first and foremost with presenting a great product. They don’t go to work thinking about political agendas or countering public narratives, but because certain issues are explored by talent in social circles, and the company adamantly denies those views create any rift with the audience, it puts others in the middle and forces them to absorb the brunt of the outrage and criticism.

The bottom line is this. ESPN can conduct all of the research that it wants and issue press releases and public statements countering the charge that it leans left, but they’re not going to convince people to change their minds when evidence is available to counter it. They also have zero control over what other media outlets write and present on TV/radio to support their own points of view about the network’s position.

If the company really wants to address the subject and create noticeable solutions they have a few options.

  • 1. Go all-in on their current position. The country is divided and the network’s top high profile stars have a greater interest in democratic content and people. Instead of pretending you aren’t what others perceive you to be, embrace it. It might actually help the company gain more fans and respect. One may counter that they should do the exact opposite but that would require eliminating a significant amount of people and replacing them with more conservative thinkers and that would be catastrophic to the brand and its bottom line.
  • 2. Take drastic measures to make sure the network’s talent aren’t providing off-brand messaging. Social media has swung the opinions of ESPN’s brand and people because the on-air talent address issues that divide people. It used to be in radio that race, religion and politics were off limits unless absolutely necessary. Even if those rules still applied on ESPN’s airwaves, if their people are on social platforms, political networks and in public spaces interjecting their views on divisive issues it muddies the waters.

Let me be clear about this, I’m strongly against censorship. If ESPN took the bold step of restricting their talent from addressing non-sports issues in public spaces I think they’d endure even heavier backlash. It’d also be hypocritical given that the company has invested in brands such as The Undefeated and fivethirtyeight. But if they wanted to change the conversation and restore the public’s faith in the company caring about sports and only sports, they’d need to send a serious message. This would certainly do so, although I don’t recommend it.

  • 3. The final solution is to simply ignore the noise. Why waste time and energy worrying about things beyond your control? If the company focuses on creating and delivering exceptional content, satisfying the wants and needs of its advertisers, and forging strong relationships with sports leagues, cable companies and digital providers to protect its current position and assure future growth, then that should be enough to keep everyone feeling good. In the end, that really is all that matters, regardless of what others think or write. If one more second is spent addressing the subject, it’s one too many.

If the past is any indication, this story will not go away. ESPN has shown itself to be thin-skinned and when media outlets and competitors smell blood, they look to further rip open the wound. I have no idea why the company seems obsessed with convincing the public this issue isn’t real but clearly it’s a sensitive subject.

If it were my call, I’d task the company’s brain trust to put their passion and enthusiasm into the programming. After all, it’s the main reason why the network matters to sports fans in the first place! When great content becomes the focus of conversation, it’s amazing how the other issues become less important.

Greg Papa Signs Contract Extension At 95.7 The Game

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95.7 The Game in San Francisco has retained one of its most popular personalities. Greg Papa, who hosts middays with Bonta Hill, and doubles as the longtime voice of the Oakland Raiders has been inked to a new multi-year contract extension. As part of the new agreement, Papa will continue to host his daily show and add frequent appearances on the station’s morning show led by Joe Fortenbaugh, Dan Dibley and Lorenzo Neal.

“Greg Papa is an iconic personality in Bay Area sports media and we are thrilled to extend his contract,” said Don Kollins, 95.7 The Game’s program director. “Sports fans can look forward to an expanded role for Papa on our airwaves; it’s an exciting time here at 95.7 The Game.”

Papa has been with the station since its inception in 2011. He signed on with the midday program full-time in 2013 and became the lead host of the show in 2016 when former partner John Lund departed to join KNBR’s afternoon show.

“I’m happy we were able to agree on an extension,” said Papa. “The best fans in the country are right here in the Bay Area and I’m fortunate to have the platform to talk sports with them daily.”

WFNZ Inks Chris Kroeger To Contract Extension

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Charlotte sports radio station 102.5/610 The Fan WFNZ has signed afternoon host Chris Kroeger to a multi year contract extension. The talented sports talker has become a signature voice in the market since joining the station in 2014. He took over afternoons when former host Mark James relocated to Atlanta to host on 92.9 The Game.

“Chris Kroeger leads the conversation in all things Sports for Charlotte on WFNZ,” said VP/Market Manager Matt Hanlon. “His depth of knowledge and relationships with everyone in town related to sports makes him an invaluable resource and sports leader. We’re thrilled he’s committed to WFNZ and Entercom for the future.”

“I’m thrilled to continue with WFNZ and Entercom Charlotte,” added Kroeger. “WFNZ took a chance on me to come home and revive the afternoon show a few years ago. I’m beyond excited to keep building on the growth of our show and the sports history of Charlotte.”

For more information on WFNZ’s afternoon show “Primetime with Chris Kroeger“, click here.

The Detroit Pistons Return To 97.1 The Ticket

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The Detroit Pistons are returning to 97.1 The Ticket. The two sides have struck a multi-year deal to begin airing the team’s games on the radio station starting with the 2017-18 season. Terms of the agreement were not disclosed.

The Pistons left The Ticket in April 2014 to join upstart sports radio station Detroit Sports 105.1. The station though flipped formats in less than three years, leaving the Pistons to air their games on 105.1 The Bounce. That fit wasn’t exactly what they had in mind when they agreed to change radio partners.

The new agreement gives 97.1 FM The Ticket exclusive rights to airing regular-season, preseason and postseason games. The station will also provide pre and post-game coverage, interviews with players, coaches and front office executives and additional coverage on its talk shows throughout the NBA season.

Game coverage and additional programming will also be available online at www.971theticket.com and via mobile apps for 97.1 The Ticket and the Detroit Pistons.

“The Detroit Pistons are thrilled to be returning to 97.1 FM The Ticket and re-establishing our partnership with the CBS Radio family,” said Charlie Metzger, Executive Vice President and Chief Marketing and Communications Officer for the Detroit Pistons. “Given the station’s position as the market leader in local sports radio, returning to 97.1 The Ticket is a natural fit for our organization and Pistons fans will enjoy high-quality game broadcasts and related team content throughout the NBA season and beyond.”

Debbie Kenyon, Senior Vice President/Market Manager at CBS Radio Detroit added: “97.1 The Ticket is excited to bring the Detroit Pistons back to the station! We’ve always maintained a strong relationship with the team; we look forward to bringing Pistons fans exciting game day broadcasts and exclusive coverage and being a part of the team’s inaugural year at Little Caesars Arena.”

Mark Champion will return as the team’s radio play-by-play voice for his 24th season. Former Piston and “Bad Boy” Rick Mahorn, is also coming back. This will be his 16th season serving as a basketball analyst.

BSM Podcast Episode 14: Freddie Coleman – ESPN Radio

LaVar Ball’s interview on “The Herd with Colin Cowherd” created mixed reactions across the sports media industry. Some rose to the defense of the controversial father of NBA prospect Lonzo Ball, but most felt his behavior was out of bounds, and grounds for not being given a future opportunity to appear on FS1’s airwaves. Jason though believes a follow up appearance from Ball on Cowherd’s show needs to happen, and it’s the focus of his Starting Point.

For this week’s sports media conversation, Jason reconnects with a longtime friend and former colleague, ESPN Radio’s Freddie Coleman. During the course of their 45-minute discussion, Jason and Freddie discuss paying dues in small markets, the way ESPN has changed over the past 13 years, the reason why First Take is successful and what people misunderstand about the show, how to handle volatile guests like LaVar Ball, and the keys to thriving and surviving on a national stage for more than 13 years.

SUBJECTS EXPLORED WITH FREDDIE COLEMAN

  • The challenge of doing what’s best for business vs. what you personally like
  • What hosts must do to maintain control when talking to bombastic guests
  • Qualities and habits he picked up while working in smaller markets
  • Why it’s beneficial for broadcasters to pay dues before catching a break
  • His introduction to hosting a sports talk show 5-days per week in Albany, NY
  • Landing on ESPN Radio’s radar and the details of his on-air audition
  • How working on ESPN Radio’s GameNight, a 6-hour show, helped him grow
  • The ways ESPN Radio has changed for the better and the worse during his time
  • How he’s managed to survive and thrive at ESPN Radio over the past 13 years
  • His previous frustrations of not earning a daytime shot & how he changed his mindset
  • What makes his show on the network with Ian Fitzsimmons fun and unique
  • Why he believes people are more critical and rooting for the worldwide leader to fail
  • SportsCenter’s challenges and why he feels the show isn’t as powerful as it once was
  • Why First Take succeeds and what the number one misconception is about the show
  • Quick Hits – Jets/Knicks, Best advice, Most influential host, ex-ESPN colleague

FROM THE GUEST

Freddie’s Twitter handle: @ColemanESPN

Will Audiences Pay For Local Sports Radio Digital Content?

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The interest in sports radio programming continues to soar across the globe. But is that appetite for sports audio content strong enough to expect local audiences to pay for it?

Executives at ESPN Cleveland 850 WKNR believe it is.

On May 1st, the radio station announced they would start charging $8.50 per month or $85.00 annually to listen to full length podcasts of the station’s top shows, minus local commercials and with the talent having the freedom to express themselves in uncensored fashion on their website and app “The Land On Demand“. WKNR offers their over the air radio programming and short-form clips from their shows on their digital platforms for free, but full-length shows had previously not been made available.

Keith Williams, ESPN Cleveland’s vice president and general manager, told Crain’s Cleveland Business that full-length podcasts are the number one thing listeners have asked WKNR to offer. But unlike the majority of brands across the country that provide that form of programming to their audiences on their websites and digital channels for free, WKNR is hoping the demand for consuming the content will be strong enough to justify additional spending.

“We know the way fans are consuming media in an on-demand world,” Williams told Crain. “They don’t have the time or resources they once had. We’re providing them what they asked for.”

In the same article with Crain, Talkers Magazine publisher Michael Harrison was a proponent of the move. He said “The biggest problem facing commercial radio is the commercials. If WKNR was charging people to listen to it on the air, then people should grumble, but what the hell do they have to grumble about? They don’t want radio stations to make a living?”

There’s some truth in Michael’s words. Commercials have become viewed as obstacles standing in the way of the listener enjoying the content. Fred Jacobs wrote about this issue recently after his TechSurvey 13 revealed that ads were the number one reason why people say they listen to less AM/FM radio. That’s a reflection on our growing impatience as a society. We want what we want and we want it now or we’re moving on to something else.

However, to suggest that people shouldn’t grumble over the radio station charging a fee to consume audio that they can hear for free over the air is looking at it strictly from the company’s point of view.

It’s not the audience’s problem if the station generates a profit. They have their own financial difficulties to deal with. Their only role in the situation is to listen to the programming. If they do that consistently, the station can then leverage that passion and commitment with their advertisers. Judging from the early feedback on iTunes and Google Play, people aren’t happy with the direction WKNR has chosen to go.

But let’s take a step back for a second and analyze this from a number of different perspectives.

First, if the listener is able to listen to one of WKNR’s shows over the radio airwaves or on the station’s stream during the time that it airs, they pay nothing for it. If they want to enjoy a small portion of a show in podcast form, that too is free. There are options for them to consume content without having to pay for it. However, if they miss a show, and want to enjoy it later on during their free time, that same content (minus the commercials) which was available over the air for free, now requires a monthly or annual fee.

Now let’s add the advertiser’s perspective.

Imagine for a second if you’re a local or national client. You’re being asked to spend your money promoting your products on WKNR’s airwaves. Those are the same airwaves that are encouraging fans to pay the radio station to hear their programs online, without your commercials in them. If that model gains traction and reduces over the air listening, how would it sit with you if you were investing in the brand’s over the air product? Wouldn’t you want a future place at the table in the digital space if it was becoming a hit with the local audience?

The reason advertisers invest in radio stations is because of their ability to help the client reach specific audiences. If that desired demographic though views the client’s over the air commercials as a detriment to their listening time, and the station wants to prevent the advertiser from being included in digital spaces, then why exactly would a client continue spending the same amount or even more of their ad budget on the radio station?

That’s a slippery slope for stations. The executive team is absolutely right to shift their programming online and eliminate roadblocks that hinder the audience’s listening experience. However, they’re also reliant on advertising dollars to continue running a business. If they piss off their key clients during a period when they’re trying to develop a potential new revenue stream, it could harm their business, especially during the short-term.

Another area that I want to examine is the value.

The Land on Demand’s key selling point is that it’s weekday shows (which you can hear for free on the radio station) are now available in full-length form without interruption. That’s not anything groundbreaking. In fact, most local sports stations already provide that. To expect that offering full-length shows without commercials, with the benefit of using adult language is going to be enough to generate significant spending seems rather peculiar.

However, WKNR did add a section titled WKNR Classics which allows the audience to hear archived shows, guests, and memorable moments. That part is cool and gives the paying consumer something they can’t get over the air. There are also plans to introduce more original content which will only be available to paying customers. That’s a wise move.

But here’s where the problem lies.

Place yourself in the shoes of the consumer for a minute, and consider what you’re up against.

For $11-$20 per month, a listener can purchase a subscription to SiriusXM and gain access to hundreds of programming options. That includes hearing music, comedy, live sporting events, and high profile talent such as Howard Stern, Chris “Mad Dog Russo, and many more.

If you want to save even more money, you can spend $8 per month to become a premium subscriber to TuneIn which gives you access to every MLB and NFL game, commercial-free music, audio books, thousands of radio stations, and millions of podcasts.

I haven’t even touched on the services available to paying consumers on television, video and online platforms. Between Netflix, Hulu, Amazon Prime, MLB, the NFL, the WWE Network and others, there are tons of options to consider when paying for entertainment. In each case, these companies are offering a ton of value in exchange for a minimal monthly or annual fee.

You may suggest that it’s an apples to oranges comparison because one product is focused on local sports radio and the others aren’t, but they’re all delivering entertainment while reducing an individual’s bank account. I assure you, when push comes to shove, most people will spend money on the things they need first, and then consider the available choices when deciding on whether or not to add luxuries.

But spending aside, another potential concern for WKNR is bad publicity. A decline in ratings is often a natural fear for radio companies but Good Karma Broadcasting (WKNR’s parent company) doesn’t live and die by the ratings, so that shouldn’t be an issue. However, no station or business wants to lose listeners.

That said, one item which can easily be lost in this conversation is the fact that the long-form digital offerings were previously unavailable on WKNR. It’s not as if Good Karma is forcing this on its audience. Instead, they’re supplying an additional option to the audience, which they can hear in exchange for a fee. If they don’t want to pay for it, then they’re in no different shape than they were last month.

If it ruffles the feathers of a Cleveland sports radio fan, they do have other options to consider. They can listen solely to WKNR over the radio or if they’re bothered to the point of considering a switch, they can pledge their allegiance to 92.3 The Fan. If for some reason that doesn’t suit their style, they can also turn to brands like 97.1 The Fan or 105.7 The Zone in Columbus who are also talking about Ohio sports. In fact, Bruce Hooley who hosts mornings on The Zone, used to host shows on WKNR.

If neither of those options satisfy, there are always networks and hundreds of sports stations across the country offering quality content for free, both on-air and online. The one big difference though, they’re not largely focused on Cleveland sports the way that WKNR or those other Ohio sports radio brands are.

From the local fan’s point of view, they’re going to wonder why they’re being asked to pay for something that other stations and cities don’t. For example, a Boston sports radio fan can log on to WEEI.com and gain access to all of the station’s programming, plus a number of original podcasts, including Kirk Minihane’s “Enough About Me” which ranks among the best in the format. The station also offers uncensored programs, commercial-free content, and generates over 2 million web visitors per month. The cost for that experience? Zero.

That same strategy of offering free long-form programming in the podcast space is employed by numerous radio companies who own and operate sports stations. Among them include ESPN, iHeart, Bonneville, Hubbard, Emmis, and Beasley. Cumulus doesn’t employ that strategy, and as I mentioned previously, CBS doesn’t either. Their approach is more focused on offering short-form content clips.

But this begs the question, should digital content require a fee?

Stations are dedicating a lot of hours, creativity and bandwidth to provide valuable listening experiences for their audiences, with the idea being that advertisers will offset it. But most of those dollars are coming from the over the air product, not the digital side of the business. As advertisers continue to shift their ad spending into the digital space, and listeners expect ads to be eliminated from their listening experience, it’s worth examining whether or not a subscription based on-demand strategy makes long-term sense.

The subject of digital and podcasting came up in a recent interview with Mike Francesa of WFAN. Talking to Bryan Curtis of The Ringer, the New York sports talk show host said most brands bastardize their own content by giving it away for free. While radio preaches the importance of being on Facebook, Twitter and Instagram, it hasn’t figured out how to make a dime off of those platforms. As a result, Francesa says radio is destroying its own business.

I can see Mike’s point. From the product end of the business, brands are doing an incredible job of building audiences and generating interest. Turning that passion and dedication though into profitability in the digital and social media world remains a daunting task.

As it applies to WKNR’s situation, one positive working in their favor is that their local competitor (92.3 The Fan) doesn’t currently offer long-form versions of their shows online. That’s a CBS strategy that exists on most of their sports radio brands websites. You can download and listen to interviews, highlights, and occasional monologues, but not full-length programs. But with WKNR announcing their new digital initiative, might that lead The Fan to make a future adjustment? It probably wouldn’t be a consideration under CBS, but with Entercom on the verge of taking over the company that’s certainly possible. Especially since they offer free full length programs in podcast form on the majority of their sports radio brands.

Throughout the years, WKNR has built a familiar brand in Cleveland. Many of their personalities have appeared on the station for a lengthy period of time, and it’s clear they’re counting on local fans having a strong enough interest in their personalities and content to help them enhance their digital business. It’d be foolish to suggest the radio station won’t attract a market for what it’s offering, but whether or not it’ll be sustainable is way too early to tell.

What should be appreciated, regardless of how things play out, is that WKNR is taking a risk. We often talk about our industry being stuck in mud and unwilling to take chances, yet the second someone does, we’re quick to pounce on them and sign their death certificate. Maybe there are some holes in the existing strategy, and the public’s reaction to the news certainly leaves little to be desired, but immediate feedback to any change is often negative, and people have demonstrated numerous times that they’ll pay for things we never expected them to. What one person believes is worth $1, someone else values at $1000.

All of that taken into account, not every risk is a wise one. To simply present shows without commercials in exchange for a fee, and turn it into a thriving revenue stream is expecting a lot. I believe that WKNR will need to add more original content to its digital channels, plus offer additional unique benefits associated with a premium experience to satisfy and grow its subscriber base. I’m sure they’re already working on that. The beauty of a project like this is that it’s in its infancy, so there’s still plenty of time for making improvements.

In life, if you want to grab the brass ring you have to have brass balls. ESPN Cleveland certainly has those. But if you push the audience further than they’re willing to go, those same brass balls can be kicked in by steel toed boots. Hopefully WKNR has invested in a sturdy athletic supporter and cup. I just hope for their sake they don’t end up needing to wear it.

BSM Podcast Episode 13: Ric Bucher – Bleacher Report & Mad Dog Sports Radio

The NAB Show took place in Las Vegas a few weeks ago, and one session which created some industry noise was “Today in Podcasting – A Radio Station’s Guide To Metrics, Reach, Distribution and Monetization.” During the session, it was implied that listening times were longer than what had previously been reported by Bridge Ratings’ Podcasting Best Practices – The Study. So where does that leave radio stations who are trying to determine their best plan of attack with their digital audio strategies? Jason offers his thoughts and suggestions.

This week’s guest needs no introduction. But we’ll give him one anyway.

Ric Bucher has spent twenty five years carving out a highly successful sports media career, including reinventing himself from a writer and beat reporter into a multi-platform sports media personality. He’s enjoyed national stints with ESPN, Bleacher Report and SiriusXM’s Mad Dog Sports Radio, and gained his local sports radio education while working for Jason at 95.7 The Game in San Francisco. In this conversation, Ric reflects on his various career experiences, and offers his advice, insights and opinions on a number of industry related subjects.

TOPICS COVERED WITH RIC BUCHER:

  • The early days entering the business and growing as a writer and reporter
  • What goes into working a daily beat and what it takes to be successful at it
  • How to handle situations when you’re wrong and prevent future incidents
  • An introduction to local radio on San Francisco and what it taught him
  • The difference in mindset, preparation and execution in AM & PM drive
  • Providing PR advice to athletes who are considering entering sports media
  • How he’d have advised ESPN to handle their PR crisis of eliminating 100 people
  • What he saw in Bleacher Report that convinced him they’d grow & compete big
  • Ric takes exception to the lack of coverage for his partner (Nicole) and agent (Debbie)
  • How each day’s show on SiriusXM gets assembled given the communication challenges
  • Quick Hits – ESPN stint, Best player to cover, Sideline reporting, Today’s best insider

FROM THE GUEST

Ric’s Twitter handle: @RicBucher

Radio’s Illness Is Its Public Perception

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To borrow a line from Clark Griswold, “Where’s The Tylenol?” If you’ve invested time reading the headlines about the radio business lately, chances are you need it. Week after week, publications flood the marketplace with stories about flat to declining revenues, career instability, and mergers and sales, while industry officials strike back by touting radio’s position as the number one reach medium.

If you’re a young person thinking about entering the radio business, a veteran wrestling with the decision of whether or not to stay involved in it, or an advertiser wondering if placing your dollars in the industry remains a sound investment, you’re likely going to proceed with caution. The overwhelming feeling is that the industry is going to hell in a hand basket, and what’s sad, is that much of this sounds a lot worse than it is.

But do you know who’s fault it is that this has become the public’s perception of our business? It’s ours.

Step back for a minute and think about why you chose to pursue working in radio. For many, they heard a song on the radio, the voice of a talk show host or a comedic bit on the air and it struck a chord with them. The more time they spent consuming the station’s content and hearing how much fun everyone was having, the more they wanted to be part of it.

For others, they might have been drawn to radio after attending a station event, reading about it online, meeting someone in the field, hearing about a contest, watching someone speak, or simply by luck.

Regardless of where you first connected, once you got involved, you stayed involved, because it was fun and brought people together. You felt proud to call yourself an employee of the radio station and you took pride in the performance of the company.

This is the bond that radio produces that is different from other mediums. Television doesn’t provide the same level of intimacy. Neither does the print industry. Social media may create conversations on public platforms, but the human touch and personal connection is different.

But how often do we hear about the positive benefits our business provides? Where are the headlines on the amazing content being produced? Or the special connections and unique experiences being created by our radio stations? How often do we highlight the success stories of our gifted personalities who make our brands meaningful to local and national audiences?

For one reason or another, the daily conversation on our business has become centered around ratings, sales, quarterly earnings, and satisfying shareholders, and less on the reasons why radio is and will always be cool.

I’ve said it before and I’ll continue to beat the drum until we make this part of our business better – if you don’t tell your story, someone else will, and once they control the narrative you won’t like the results.

I hear industry people complain about the things that are said, written and presented about brands and companies, but I don’t see a ton of action being taken to highlight the many positives. Brand managers, marketing directors, personalities and producers share just as much of a responsibility to spread the message about the amazing work they’re doing as a CEO and Market Manager of a company has to sell their story to advertisers, investors and employees.

And I’m not just talking about promoting yourself on your own social media accounts. That just reinforces your positives with those who already know what you do. How about those who have no idea of your success? I can point out the way the industry is presented across multiple publications, and you may agree, but if you never provide a press release, success story or audio sample of something you created, then how is anyone else supposed to give you credit?

People don’t choose to work in this industry because they want to learn more about layoffs, mergers, stock prices, shareholders, consolidation, sales, bankruptcy, and corporate restructuring. Yet these are the words right now that are shaping the image of our business. Do any of them give off a positive vibe and make the industry sound cool to you? Do they give you hope for where the business is headed? Would you take your own money and invest it in an industry that presents its own story this way?

We are losing sight of what our business is, does and represents. And it’s a crying shame. There are way too many great things happening for us to be projecting this public image of a bunch of lost souls heading towards their own funeral.

Don’t get me wrong. I realize that the radio business has illnesses and limited remedies. I’m not suggesting we should sweep under the carpet the realities of what many of our broadcast companies are dealing with. But pardon my french, do you know who doesn’t give a shit about the majority of these issues? The audiences we cater to.

If we continue to carry dark clouds above our heads, and act as if we’re on the verge of the apocalypse, audiences will eventually trade in their time with us for others who provide a more uplifting experience. How exactly does that benefit us?

This is even more true with advertisers. Relationships may help a brand navigate thru treacherous terrain, but if a company is frequently connected to negative stories about layoffs, poor ratings, underachieving sales, and failing stock prices, clients and agencies are going to pause before parting ways with their money. They read the trades and news media even more than our audience. When gloom and doom surrounds a business, it becomes harder to place your faith in it.

Understand this, while we’re busy expressing our displeasure, disappointment, frustration and concern about the current state of our industry, do you know who isn’t doing that? Apple, Spotify, Pandora, Facebook, Google, Netflix, Amazon, and Twitter. Coincidentally, the majority of those companies are trending upward.

Whether you see it or not, they are all competitors. As radio shares one depressing story after another, these media companies are pushing innovation, content, fun and connection. They are chasing the same ad dollars that we are, and they’re gaining a hell of a lot more of them than anyone else. Quarter after quarter they’re enjoying massive growth, while the radio business pushes the message of “flat is the new up.”

I don’t claim to have all of the answers on how to remedy the radio industry’s PR problem but I think a good starting point is to draw attention to the many great things being created on a daily basis.

We conduct powerful interviews. Creative promos are written, produced and presented. Entertaining bits and benchmarks are featured and elicit emotion and reactions out of our audiences. Memorable content has big promotional value and is share worthy.

We also use our airwaves to help listeners and companies during times of struggle. We rally our communities around local causes and events. We excite our listeners by developing contests that offer them once in a lifetime experiences. Even play-by-play broadcasts create a bond between the audience and the radio station because of the shared interest in supporting the home team.

All of the items I just mentioned, have the potential to be newsworthy. We do them daily and fail to recognize their promotional value. It’s easy to seek promotional support when your ratings increase, a high profile talent signs a new contract, or your station breaks news or generates a controversial on-air response from a guest. But showcasing your brand beyond your own social media accounts and email databases requires taking additional steps.

When you create a promotion or contest, do you alert anyone besides your audience and staff? As someone who has promoted them many times for brands on this website, I can tell you that I often have to dig for them, rather than be made aware of them. I may take the extra step to help a sports station highlight something cool they’re doing but guess who isn’t? The rest of the trades and news media.

How often do you pass along creative promos or on-air bits to showcase your station’s entertainment value? Have you alerted media outlets about some of the ways your talent have gone above and beyond to make a difference in the lives of the audience? Maybe even invited an outlet to tag along and cover the story?

When was the last time you shared an audio clip of a talent telling a personal story on the air? Case in point, Mike Valenti delivered a moving on-air commentary three weeks ago on 97.1 The Ticket after his partner Terry Foster announced his retirement. I included it in a piece I wrote, but had I not looked for it, it’d never have been promoted outside of Detroit.

And that’s not a knock on The Ticket. It simply shows how something we do daily, and take for granted as being newsworthy, can actually have larger promotional value if the trades and news outlets are notified. I’d much rather have seen stories the next day in Radio Ink, Inside Radio, All Access and Talkers highlighting Valenti’s heart felt monologue to his partner than being subjected to another industry piece on revenue declines and budget cuts.

And before you bring it up, I understand that we have no control over which stories get featured in the trades and no guarantee that ink would have been given to Valenti’s commentary. Maybe I’m being too optimistic but I have confidence in those outlets because at their core they care about the success of radio.

It’s also been my observation over the years that when outlets are notified of something positive or powerful happening on a local or national radio station, they’re more than willing to help share that story. They’re not going to take the bait on everything you throw in front of them, but they’re more than fair in providing coverage. When you combine excellence with persistence it often leads to increased visibility.

There are many skeptics questioning the viability of radio. I am not one of them. I love this business and all that it entails, and believe that many of the solutions are inside of our own walls. However, we can do a much better job of changing the message about our brands, content, people and industry.

If you made it to Las Vegas for the NAB Show, then you saw how high the enthusiasm was for the future of media. Radio wasn’t as present as I’d have liked it to be, but each room was filled with people wanting to learn more about podcasting, content strategy, the future of the dashboard, the industry’s projected growth, and other areas of our business.

Then there was Fred Jacob’s TechSurvey 13 which included responses from more than fifty thousand people. Many of these participants share a passion, love and interest in our brands and programs, and 90% said they’re listening to either the same or more AM/FM radio than they had in the past. That’s remarkable. Especially when you consider how media consumption has shifted in recent years.

These same people have begun purchasing the Amazon Alexa or Google Home. One in 10 now own one and 36 million are projected to use a smart speaker by the end of 2017. You can expect that number to grow even more if Apple invades the space as many expect.

Why is that important? Because voice technology is making it even easier for people to listen to radio/audio. Automakers want it present inside the vehicle, and because of its simplicity, the use of it is increasing radio’s ability to stay connected to its audience inside the home. That’s an area that radio has struggled to penetrate in recent years.

We’re also seeing people invest more time with stations and their personalities by listening to on-demand audio and original podcasts. According to Edison Research, 42 million are listening weekly to podcasts, and that’s double from where things stood just 4 years ago.

These are all signs that illustrate how healthy the radio/audio business is. But if you spent a week looking at the way the industry is presented in public spaces you’d lose sight of that.

The fight to monetize and measure our brands and companies better is never ending. This is a competitive industry and operators have every right to demand improvement and profitability. But let’s not forget why audiences come to us in the first place, and take more control of the image we’re projecting about our business. If we don’t, we may be measuring and monetizing a lot less in the future.

BSM Podcast Episode 12: Michael McCarthy & Bryan Curtis

One week after terminating an estimated 100 on-air employees, ESPN has been the topic of conversation in every sports media circle. Jason recaps the events of the past week and identifies three big issues he feels have played a part in the network’s decision to reduce head count.

But the conversation doesn’t end there.

Jason is joined for a round table discussion by two exceptional sports media reporters, Michael McCarthy of the Sporting News, and Bryan Curtis of The Ringer. Mike and Bryan add their insights and opinions on the various issues facing ESPN, expected changes coming soon to sports television, the future of play by play deals, FS1’s current standing and ability to ascend higher and much more.

TOPICS EXAMINED WITH MICHAEL MCCARTHY & BRYAN CURTIS:

  • The #1 reason why an estimated 100 people lost their jobs at ESPN
  • Who among ESPN’s numerous cuts produced the biggest surprise
  • The likelihood of ESPN making annual cuts and possibly trimming again in 2017
  • ESPN’s political influence and the negative impact its had on brand perception
  • Why industry people have lost confidence in ESPN’s play by play deals
  • Will the NFL’s ratings recover in 2017 or has the bubble burst?
  • What John Skipper’s ESPN legacy would be if he exited tomorrow
  • If ESPN loses one of its right deals in the future which one will it be?
  • Which network poses the biggest threat to luring away one of ESPN’s rights deals
  • Mike Greenberg’s move to morning TV and whether or not it will be successful
  • FS1’s leash with the Murdoch family and how long until higher numbers are expected
  • The possibility of FOX News’ challenges impacting future commitments on FS1
  • Quick Hits – Bill Simmons, Restoring faith in ESPN, Mike Francesa, 3 names to add

FROM THE GUEST

Michael’s’ Twitter handle: @MMcCarthyREV

Bryan’s Twitter handle: @BryanCurtis

Mike Dee Named Entercom President of Sports

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As Entercom prepares to merge its radio business with CBS Radio, it’ll be doing so with the addition of Mike Dee as President of Entercom Sports. The company says the newly created position will focus on creating value for its sports business enterprise. Given Entercom’s play-by-play relationships across the nation on many of the industry’s top sports radio brands, adding someone with Dee’s qualifications was necessary.

Most recently, Mike served as President and Chief Executive Officer for the San Diego Padres. He’s also served in the same capacity with the Miami Dolphins, and as Chief Operating Officer for the Boston Red Sox.

Dee will be based in Philadelphia and report directly to David Field, President and Chief Executive Officer at Entercom. He’ll be charged with helping the company increase its revenue development from national sales and marketing programs, creating new platform opportunities, expanding sports distribution, and elevating Entercom’s position as a leading sports media partner in support of the company’s expansive suite of local sports radio stations, personalities and sports play-by-play relationships.

“Mike is a highly talented and accomplished executive with over 20 years of leadership experience with some of the most respected organizations in the world of sports,” said David Field.  “The creation of this new role underscores our commitment to leveraging our sports platforms to compete more effectively with other media as we drive new opportunities and expand our customer base. Mike is uniquely equipped to help us develop cohesive national opportunities across sports and we are delighted to welcome him onboard.”

“I am thrilled to join Entercom during this exciting time in the company’s history,” said Mike Dee. “I look forward to building on Entercom’s terrific footprint of outstanding sports properties to deliver the maximum ROI for the company and our stakeholders.”