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A Reminder for Radio to Not Stray From Your Audience’s Expectation

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Time after time, we see the somewhat improbable become possible with celebrities, corporations, and culture. Yet time and again, individuals, companies, and even cultural icons have watched their reputations crumble—not because of a single bad decision, but because the brand drifted from the “thing” that made them matter in listeners’ or audiences’ lives in the first place.

This piece is a Tuesday morning reality check—or warning—for your adult brand about those who have lost sight of their core expectation. Be hyper-aware of radio backlash, fading relevance, or outright collapse, and what our brands can learn from historical mistakes.

We fully understand that our radio identity is what “prints” in the audience’s mind. Also, be fully aware that as a talent, your persona is what your audience expects when you are on-air and off-air.

For perspective—and until we get to the core point of today’s column—a quick review of branding fumbles through the decades.

Examples of Missing the Mark

With celebrity, the culture map is littered with unaware and oblivious roadkill that dismantled their brands while derailing audience expectations.

In 2018, Roseanne Barr had resurrected her once over-the-top career, driving her ABC sitcom Roseanne back to weekly ratings dominance. One racist tweet dismantled that comeback, and Roseanne retreated to Hawaii to lick her wounds. Her show continued under the banner of The Conners for another half decade.

Also see boneheaded comments (and actions) that played against audience expectations from Mel Gibson, Paula Deen, Lance Armstrong, Charlie Sheen, and Ellen DeGeneres, among dozens of others.

Within corporations, industry branding failure is sometimes headline-making, while others slip under the radar.

At one time, retailer JCPenney was a robust outlet that offered sporting goods, lawn equipment, and even a record department. JCPenney was wise to shed those loss-leading units to focus on soft lines. However, even the sharpest can trip.

In 2012, new JCPenney CEO Ron Johnson launched the “No Sales Strategy” for “Everyday Low Prices.” The JCPenney shopper had grown accustomed to sales and coupons. Revenue plummeted, and their CEO was dismissed after 17 months. The lesson: understand who your shoppers are before redefining your brand.

Famous dim actions you’ve certainly noted include the 1980s New Coke debacle, Bud Light’s recent Dylan Mulvaney controversy, and the failure-to-evolve non-actions by BlackBerry, Blockbuster, and Kodak.

What about cautionary tales from radio?

That list includes lengthy casualties such as Don Imus getting fired for racist slurs against a women’s basketball team, Opie & Anthony’s St. Patrick’s Cathedral stunt, and Don Geronimo’s characterizations of a female sports icon—each resulting in termination.

And then there’s The Greaseman.

Doug Tracht—widely known as The Greaseman—was the funniest of the Shock Jock era. His off-air videos are legendary.

This one about radio sellers and radio production for the 1995 Mercury Awards not only resonates today but is cry-out-loud funny.

The characters The Greaseman built in our imaginations still resonate today, and he’s a large part of why I chose this profession.

Even The Greaseman blundered a successful career.

Winter 1986. “The Grease,” as he was affectionately known, was anchoring mornings at WWDC (DC101) when he launched into a dark and offensive racist comment about the upcoming Martin Luther King Jr. holiday.

What followed was a swift dismissal, worldwide negative press, and much-needed sensitivity training. “The Grease” would put wind in his sails to revive his career, only to make a similar racist verbal disaster in the late 1990s at WARW (94.7 The Arrow).

Another example of expectations bursting when you arrive at your morning laugh spot on the dial and the host is spouting hate.

What To Learn From Jimmy Kimmel

Which brings us to the core point of today’s commentary.

Jimmy Kimmel.

Now that the dust has settled on the late-night rhetoric, what are the true facts about the Jimmy Kimmel Live! situation?

He’s one of us.

Jimmy Kimmel didn’t get his start in stand-up, acting, or even theater.

Jimmy got his start in college radio—like a bunch of us—leading to a tour of stops mostly in the West: Phoenix, Palm Springs, and Washington. Eventually, Jimmy docked his radio ship at the world-famous KROQ in Los Angeles as “Jimmy the Sports Guy” on The Kevin and Bean Show.

Kimmel built his brand on radio slapstick, fireable stunts, and sophomoric, inappropriate (but fun and funny) bits that eventually led him to television.

He caught the attention of television casting experts hosting Win Ben Stein’s Money on Comedy Central, which won Kimmel an Emmy. He then transitioned to his non sequitur humor on The Man Show in 1999, also on Comedy Central (also fun and funny).

When Jimmy Kimmel was recruited to host his own late-night program, he jumped at it. Recurring viral bits like “Mean Tweets” and “Unnecessary Censorship” became fun and funny internet staples. His inside jokes, along with stellar ratings, made his show competitive and now make Jimmy Kimmel Live! the longest-running late-night program of its type.

The clear audience expectation of Jimmy Kimmel Live! was appointment viewing—an excellent avenue to unwind with a beverage and laughs before bed.

That expectation began to shift a decade and a half ago when his monologue and content pivoted from gregarious comedy to politics.

Ratings success also began to shift.

As Jimmy Kimmel Live! became awash with political rhetoric, its ratings slid downhill, now garnering less than 0.5% of all Americans. The program struggles to gain 125,000 of the prime 18–49 demographic nightly—the same demo in which Jimmy Kimmel built his brand.

Let’s be crystal clear about the September 2025 suspension of Jimmy Kimmel Live! following his comments on the death of political figure Charlie Kirk:

The program was easily pulled by Disney and affiliates, as there would be little audience loss compared to the nationwide uproar about his statements.

Jimmy Kimmel Live! will not regain previous ratings highs, as its current path to content building doesn’t align with core listener expectations.

Jimmy Kimmel and his parent company, Disney—then and now—are free to say anything on their affiliates within the guidelines of free speech.

Whether or not Jimmy Kimmel Live! is funny is up to the end user. The shift in content creation has certainly sucked the expectation of fun out of late night.

We’re pulling for Jimmy Kimmel to succeed. His radio-to-television transition is something that inspires even the grizzled radio veteran.

The hope here is that someone—anyone—in the Jimmy Kimmel camp will get through to him (Kimmel, through his company Kimmelot, is also the producer) that audience and advertisers will vaporize on his current path.

A Reminder….

This advisory for your brand is to stay true to what brought you success—especially among adult radio formats, where the listener comes to you for a feel-good moment in their day and makes you a favorite because you’re a bright spot in their lives.

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A HOT-AC Programmers Playbook To Play The Hits During Q4

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For programmers and music directors, the fourth quarter is unlike any other stretch of the calendar. Between holiday music dominance, shifting listener behavior, and reduced label priorities, it’s one of the hardest times to identify and launch Hot-AC hits. But if managed strategically, Q4 can also be a launchpad for the songs that will define your station’s sound in Q1 and beyond.

This year, the format is getting a huge gift — the incredible dominance of Taylor Swift!

As I write this, 11 songs from Life of a Showgirl are in the Top 50 on the Mediabase Hot-AC building chart. Some of those will raise their hands faster than others, but for Pop radio, this is a super early Christmas present!

Let’s, though, analyze the best way to navigate a normal year if Taylor weren’t there to make it easier.

Do the Research

First, recognize that the flow of new, promotable singles tends to slow down as labels pivot toward the gift-buying season. Artists may release big albums in November or December, but they’re often packaged for sales, not radio impact. That means programmers can’t count on the usual flood of obvious add choices.

Instead, you’ll need to lean more heavily on your own instincts, local research, and trend monitoring.

Look at which late Q3 and early Q4 releases have the potential to build momentum slowly. Those are often the titles that hold value once the holiday dust clears.

Holiday Headwinds

Then there’s the question of holiday music. If your station flips to all-Christmas, you know your current hits essentially go into hibernation until December 26. If you don’t flip, you’re competing with stations that do — which means your non-holiday playlist has to be sharper and more carefully chosen than ever.

The trick here is not to overload with unproven records. Pick two or three currents with real promise, rotate them strategically, and let them build familiarity without the risk of overexposure. Think of Q4 as a “hold steady” period where your best bet is keeping your core sound strong.

Programming tools matter even more during this season. Streaming data, Shazam activity, and TikTok momentum can all help fill the gap left by slowed label promotion. A song showing organic, steady growth — even without a major push — can be a smart hedge against the seasonal quiet.

The job for you, the programmer, is to separate passing digital fads from tracks with Hot-AC staying power. If you can spot that distinction in November, you’ll be ahead of the curve when January hits and the format resets.

Ride the Currents

Another practical step: stress-test your currents. Callout and other audience research can show you which songs truly have legs. If a title holds up through the distraction of holiday listening, that’s usually a green light that it will thrive in the first quarter.

In fact, many of the format’s biggest long-term hits became undeniable because they proved durable during Q4 and exploded once the holiday clutter was gone.

Finally, think beyond the music itself. Your Q4 presentation, imaging, scheduling, and on-air promotion can help carry borderline titles across the finish line. Use your personalities to lightly endorse emerging songs, create quick-hit listener polls to spotlight what’s resonating, and take advantage of your station’s digital presence to extend exposure. These touches won’t guarantee a hit, but they can help keep a promising record visible at a time when attention is all over the place.

In the end, finding Adult Pop hits in Q4 is about balance: holding steady with proven currents, selectively testing a few newcomers, and — at least for this year — sending Taylor a big “thank you” Christmas card!

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Carletta Blake Named New Brand Manager of K95, Joins SummitMedia National Country Programming Team

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There’s a new Brand Manager at K95 in Richmond, as Carletta Blake has been tabbed as the new leader of the SummitMedia country station.

Blake — who was married last week to Moses Bigler and has taken on the last name of her new husband — joins SummitMedia after previously working as a program director and on-air talent at WGAR in Cleveland.

Previous stops include working in the format in Raleigh, Dallas, and Greenville, North Carolina.

In addition to serving as the Brand Manager of K95, she’ll serve as an on-air talent and member of the National Country Programming Team for the company.

“I’m honored to be a part of WKHK’s legendary history and am excited to be a part of the innovative radio at SummitMedia,” Blake said.

“We are excited to have Carletta’s passion and experience join our team,” added SummitMedia Executive Vice President Randy Chase. “Her knowledge and industry relationships will help us grow our legendary brand in Richmond.” 

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WSM Radio Celebrates 100th Anniversary

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On Sunday, WSM Radio in Nashville celebrated its 100th anniversary with a wide variety of programming and social media promotions.

It was the exact 100th anniversary date for the station, after it signed on the air on October 5th, 1925.

The station hosted a special Sunday evening edition of the Grand Ole Opry at 7 PM CT. The theme for the special edition of the Opry featured WSM staples, with artists like Pam Tillis, Charlie Worsham, Chuck Mead, Elizabeth Cook, Dailey & Vincent, and Old Crow Medicine Show gracing the stage.

Additionally, the station hosted several celebration shows, with one helmed by longtime morning host and Country Music Disc Jockey Hall of Famer Bill Cody.

The station also featured a two-hour show hosted by General Manager and Content Director Eric Marcum, who talked about the past, present, and future of the heritage brand.

While WSM Radio is heard on 650 AM, on its app, and online, some have questioned what the future of the brand looks like.

The station is making no bones about what lies ahead. It shared a promotion campaign that shared that Sunday marked the beginning of “the next century” of WSM Radio.

WSM-AM broadcasts with a Class A signal of 50,000 watts, with nighttime coverage blanketing the eastern portion of the United States and Canada.

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AI Chatbots Like ChatGPT Account for Less Than 10% of News Consumption, Pew Research Data Shows

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The rise of AI chatbots like ChatGPT has been studied heavily. But rarely have they been viewed as a news platform. Pew Research Center data shows why that’s the case.

According to new data compiled by Pew, only 2% of Americans “often” get news from ChatGPT-like chatbots.

When combined with those who “sometimes” get news from AI chatbots — only 7% — it still fails to reach 10% overall.

16% of respondents said they “rarely” get news from AI sources, while 75% of respondents said they “never” use AI-platforms like ChatGPT as a news source.

Of those respondents who said they do use AI chatbots as a news source, 33% claimed it was difficult to determine what was true and what was not, while an additional 42% said they were unsure how difficult it was to assess whether what they were provided was accurate or not.

Additionally, roughly half — 49% — said that news they collected on AI platforms was at least sometimes inaccurate.

Of those Americans utilizing platforms like ChatGPT as a news source, a whopping 59% are between the ages of 18-29. There were no major differences in political party affiliation or educational level in the Pew Research Center data.

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ESPN Viewership for MLB Wild Card Round Sets New Records

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ESPN’s exclusive coverage of the 2025 Major League Baseball Wild Card Series set multiple viewership milestones, fueled by strong performances from marquee matchups and significant gains among younger audiences, Nielsen’s Big Data + Panel reports show.

Across 11 games, ESPN networks averaged 4,625,000 viewers, marking the most-watched Wild Card Series under the current format and a 64 percent increase from last year. The surge reflects both the heightened interest in postseason baseball and ESPN’s expanding reach among key demographics.

Game 3 of the Boston Red Sox vs. New York Yankees series emerged as the standout, averaging 7,439,000 viewers. The matchup became the most-watched game of a Wild Card Series under the current structure and represented the largest audience for an ESPN MLB broadcast since 2021, when the Red Sox and Yankees faced off in a one-game Wild Card showdown under the previous format. Viewership peaked at 8,375,000 during the 8 p.m. ET quarter hour on Thursday, October 2.

Indeed, the Wild Card Series produced notable gains in youth viewership. Among viewers under 35, ratings jumped 89 percent compared with last year. Kids 17 and under tuned in at even higher rates, producing a 108 percent increase over the previous season. These gains highlight ESPN’s success in attracting new, younger audiences during critical postseason moments, a trend that networks have been closely monitoring amid evolving viewing habits.

The 2025 Wild Card Series featured compelling matchups that resonated with audiences across the country. The Red Sox-Yankees rivalry, often described as one of Major League Baseball’s most intense, proved a major draw. Game 3, which drew the largest ESPN MLB audience since 2021, showcased the league’s capacity to captivate both casual viewers and die-hard fans.

The wild card round of the MLB postseason marks the end of the ESPN broadcast agreements for television with the network opt-out earlier this year with MLB. ESPN Radio will still continue to provide live play-by-play coverage of the divisional, championship, and World Series rounds.

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WJR 760 Names Marie Osborne Director of Community Affairs & News

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WJR 760 has announced it is elevating Marie Osborne to the newly created role of Director of Community Affairs & News for the Cumulus Media Detroit news/talk station.

Osborne has spent 40 years working in broadcasting, including the past 20 years at WJR. During her career, she’s won three national Edward R. Murrow Awards for excellence in broadcast and digital journalism.

“Being able to help our listeners process all that is unfolding in this impactful moment in history is a privilege and being able to do it at WJR is an honor,” Osborne said. “The commitment to community and news here at WJR runs deep, it is at the heart of all we do and I’m looking forward to carrying on this vital tradition in my new role.”

“Marie has a deep commitment to journalism and community engagement,” added WJR 760 Program Director Ann Thomas. “She brings a powerful voice and a wealth of experience to this vital role, and I am pleased that she has accepted this new position.”

During her career, her work has been seen and heard on outlets like ABC News, CBS News, Fox News, the BBC, and News of the World, among others.

“Marie Osborne is one of Michigan’s most respected broadcasters,” Regional Vice President and Cumulus Detroit-Ann Arbor Market Manager Steve Finateri shared. “Her high standards for broadcasting integrity have earned her this important role with WJR, helping us to maintain our brand as Michigan’s most trusted media outlet serving listeners throughout the Great Lakes region.”

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Bari Weiss: I’ll Work Tirelessly to Make CBS News ‘the Most Trusted News Organization in the World’

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Bari Weiss has officially announced that she and the digital startup she founded — The Free Press — is joining Paramount Skydance and CBS News.

In a video published to social media, Weiss confirmed that her company had been purchased by the news giant.

In the video, she shared that as Editor-in-Chief of the network, she’ll have one goal in mind.

“It means a redoubled commitment to great journalism,” she shared. “It means building on a storied legacy and bringing that historic newsroom into 2025 and beyond. Most of all, it means working tirelessly to make sure CBS is the most trusted news organization in the world.”

She added that Paramount Skydance executives like David Ellison are “doubling down because they believe, because they have courage, because they love this country, and because they understand, as we do, that America cannot thrive without common facts, common truths and a common reality.”

Weiss added that she believes her commitment to journalism has led to the acquisition by Paramount Skydance and she’ll help operate the company’s news brands in a similar fashion.

“From day one, the promise and the business proposition of The Free Press was simple: we would marry the quality of the Old World to the freedom of the new,” Weiss said. “We would seek the truth and tell it plainly, and we would treat readers like adults capable of making their own choices. So many people told us this was no longer possible. That the premise of a media company built on trust rather than partisanship was — at best — a relic from the past, and at worse, a fantasy. They said that the internet killed journalism forever, and that there simply weren’t enough Americans out there in search of media driven by honesty, independence, and integrity.”

She added that the appetite from the audience proves “that there is a market, a big one, for honest journalism” and that the audience has “given us a mandate to pursue that mission from an even bigger platform.”

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Prime Video Viewership for 49ers vs Rams up 20% Year Over Year

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Prime Video’s fourth season of exclusive Thursday Night Football coverage continued its record-setting momentum Thursday, as a dramatic 49ers-Rams overtime showdown drew 14.79 million viewers, marking a 20% increase over last year’s comparable matchup.

The contest, which saw San Francisco stifle Los Angeles in extra time to seize control of the NFC West, peaked at 17.01 million viewers between 11:00 and 11:14 p.m. ET — the latest recorded peak audience in the history of TNF on Prime. The thrilling game nearly doubled the viewership of the evening’s second-most-watched event, a Red Sox-Yankees finale in The Bronx.

Thursday’s ratings success was mirrored in Prime’s postgame programming. TNF Nightcap, the network’s critically acclaimed postgame show, averaged 2.84 million viewers, continuing its steady climb and now registering 40% higher ratings than last year’s full-season average. The show has established itself as one of the most-watched shoulder programs in sports.

The 49ers-Rams matchup delivered strong numbers across every major demographic. Among adults 18-34, the game averaged 2.88 million viewers and is now posting a season average of 3.24 million — the highest of any NFL full-season package. In the 18-49 demographic, the game drew 6.97 million viewers, up 15% from last year’s comparable game. Adults 25-54 averaged 7.54 million viewers, a 16% increase, while the 55+ audience grew 22% to 5.33 million.

With a quarter of the 2025 TNF season complete, Prime Video is averaging 15.72 million viewers per game, the best start in the platform’s history and the strongest for Thursday Night Football on any network in a decade. The four-week average is up 11% compared with last year’s season-to-date average and 19% over the 2024 full-season average. TNF on Prime has outpaced its 2023 and 2022 full-season figures by 33% and 64%, respectively.

Prime’s audience continues to skew younger than traditional linear NFL broadcasts, with a median age of 47.5, nearly eight years younger than NFL audiences on linear networks, who average 55.3 years.

Pre- and postgame programming has mirrored the success of live broadcasts. TNF Tonight, the pregame show airing at 7:00 p.m. ET, is averaging 1.79 million viewers, up 17% from last year’s full-season average. Meanwhile, TNF Nightcap’s season-to-date average of 2.87 million viewers reflects a 41% increase over last year and a 55% gain from 2023.

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Wayne Gretzky Signs Multi-Year Extension With TNT Sports

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Wayne Gretzky, hockey’s all-time points leader, has agreed to a multi-year extension with Turner Sports to continue serving as a studio analyst for its NHL broadcasts, the network announced Monday on social media.

Gretzky, 64, known as “The Great One” for his dominance on the ice, joined Turner Sports as part of a seven-year broadcast deal that began with the 2021-22 NHL season. While he does not appear on every TNT or TBS broadcast, Gretzky is a fixture for marquee events, including the Stanley Cup Final and the Winter Classic, bringing star power and insight to Turner’s coverage.

“The Great One” holds most of the league’s major offensive records, though last season he was passed as the NHL’s leading goal-scorer by Alex Ovechkin of the Washington Capitals. Since retiring after the 1998-99 season, Gretzky has remained active in hockey, serving as a minority investor and coach for the Phoenix Coyotes in the 2000s and as executive director of Canada’s men’s hockey team for the 2002 Winter Olympics, where Canada won gold in Salt Lake City.

Gretzky was encouraged to take on the Turner role by former Los Angeles Kings teammate Rick Tocchet, who also signed with the network before moving on to coaching stints with the Vancouver Canucks and Philadelphia Flyers.

While Gretzky’s studio appearances are selective, his presence elevates the broadcasts, serving as a steady counterpoint to co-analysts such as Paul Bissonnette.

Turner Sports, which competes with ESPN for NHL coverage, has leveraged Gretzky’s name recognition and credibility to distinguish its broadcasts. Unlike traditional analysts who appear regularly, Gretzky’s value lies in high-profile appearances, including opening night and the playoffs, where his perspective and fame generate significant attention in the crowded sports media landscape.

As the NHL season approaches, Turner Sports will continue to lean on Gretzky for its most visible broadcasts, ensuring that fans see the legend’s insights during hockey’s most pivotal moments. With his extension, viewers can expect “The Great One” to remain a cornerstone of Turner’s NHL coverage for years to come.

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