A quick survey of the official DirecTV twitter account on Monday shows dozens of replies to customers complaining that the service did not work for them.
"We will begin to reach out to our customers who were unable to stream some of the games on Sunday to let them know we will automatically reimburse them for (Week 2)."
. Owners were being faced with the choice of having to upgrade their video systems to handle streaming video. Some are not currently equipped to do so.
NFL media executive Brian Rolapp sent the Times a written statement saying that "A number of companies" are in a good position to win the bidding process and that the NFL expects to have that announcement ready to be made “in the coming months.”
The service, called NFL Plus, will enable those who subscribe to view live games that are available in their broadcast area on a mobile phone or tablet.
"Understanding how our industry influences consumers’ decision-making doesn’t eliminate that influence, but it does encourage more thoughtful, impactful and compelling buying habits."