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Billy Madison Explains How Morning Radio Must Adapt to a Changing Content Landscape

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There have been a lot of societal changes that have impacted the flow of morning show content. In particular, those with a primarily male audience. There was the Super Bowl wardrobe issue involving Janet Jackson that led to a clampdown on so-called adult content. A pandemic also impacted everything, including commuting hours.

Most recently, the growth of politics as a pop culture phenomenon has had a surprising effect on the types of stories reporters cover. There are far fewer human interest and weird news stories for morning shows to riff on because of this. Now, reporters fill those slots with coverage of political machinations instead.

For Billy Madison, morning host on Cox Media Group’s rock station KISS/San Antonio, that last change has impacted how he builds his show as much as anything.

Madison avoids politics and serious topics as a whole. Websites he once relied on for content no longer prioritize the types of stories he chooses to focus on.

“There’s hardly any lifestyle stories anymore,” says Madison. “I get it. They [newsrooms] need the clicks on their websites to make money. It just means we have to be more creative. But if I’m properly prepared, there’s always something to talk about.”

Madison has made a career at being good with prepartion. He’s successfully hosted mornings on KISS-FM for fifteen years with a long run of excellent ratings.

He attributes that success in Nielsen to several factors. Beginning with his background in Top 40 radio, including time on KHBZ in Oklahoma earlier in his career.

“I’ve always formatted the show a little more Top 40 in terms of the speed we move. Attention spans are very short. So, I’m not going to stay on a topic if it’s not generating a lot of interest,” explains Madison.

Listen to Your Audience

He gets that feedback not only from being live on the air, but also from streaming the show on multiple video platforms. Every show is broadcast live on Twitch, YouTube, and Facebook Live. Madison says having upward of five hundred people chatting in real time helps him quickly evaluate whether a topic is working. Great engagement is what drives the show’s content direction.

“Let the listener be the star. I’ve applied that to every market we’ve been in,” says Madison. “Make them a part of the show, and feel like they contribute.”

Despite being on a rock station, Madison insists that one key to his success is having a large contingent of women listeners who participate in the show. He estimates about half of his program’s callers are female, which leads to more men leaning into the program.

That doesn’t mean the topics are watered down or that he avoids sex. Instead, Madison focuses on presenting those topics in a way that doesn’t drive women away from the show.

“Women love funny, they’ll engage in funny. They don’t like gross,” Madison says. “Anytime you’re on a rock station, people automatically assume you’re just being gross. You’re just pigs. But if you really listen to our show, we’re trying to make people laugh and help them have a good experience.”

Keep Them Guessing

A lot of that listener experience comes from Madison’s interaction with his team. Co-host Derek Allgood, third mic Nard, and producer Chris. He says much of the show depends on their willingness to give each other grief.

The teasing is driven by differences in their personalities. Madison describes himself as kind of a nerd, while Allgood is more of a guy’s guy. Nard, however, is tougher to succinctly describe.

“He can barely get a sentence out. A lot of times it’s just funny because what he says doesn’t make sense. But people love the kid,” says Madison. “It’s such a good crew. I couldn’t be happier with the guys I’ve got. It makes doing the show fun.”

One thing Madison doesn’t believe in when crafting the listener experience is setting benchmarks at regular times. He strongly believes in teasing to build forward momentum, but he prefers to keep listeners guessing about what’s coming next.

“I prefer organized chaos, which is what has brought us success,” Madison explains. “People don’t know what’s going to come up. They know we’re going to give them something great. But I like that they don’t know exactly what’s going to happen.”

Another area where Madison takes a different approach than many other hosts is social media, where the show has a limited presence.

“If you’re too accessible, does it make you less interesting,” Madison wonders. “It can be a tool to push clips from our show. But if you’re so accessible that people can get to you at any time, does it kind of lose its excitement? It’s possible you could turn people off.”

While that point of view suggests Madison leans toward a traditional, radio-first mindset, the show is also fully live-streamed with video across three platforms.

So which is it—a radio show or a video show?

“Mostly I’m just making content,” Madison says. But he does lean toward radio. “I still love radio because my family was in radio, but I do think having the video available is a bonus. But overall, I’m just trying to create great content in whatever form. That’s the main thing.”

Barrett Media produces daily content on the music, news, and sports media industries. Sign up for our newsletters to stay updated and get the latest information right in your inbox.

Coast to Coast AM Host George Noory Reflects on 25 Years of Strange

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25 years ago this month, George Noory slid behind the microphone for the first time as a guest host on Coast to Coast AM, filling in for the legendary Art Bell on April 28, 2001.

Nobody — including Noory himself — could’ve predicted what would follow.

Today, he’s the full-time host of the most-listened-to overnight radio program in America, distributed by Premiere Networks, and he’s showing no signs of slowing down.

“I always thought I’d be part of the program,” Noory admitted. “I never thought I’d be doing it full-time. Because I thought Art would go on until the end of time.”

But the universe, as Noory might say, had other plans. The team at Coast to Coast AM recognized something in the St. Louis broadcaster — the same energy, the same format, the same kind of guest — and brought him aboard. The fit was immediate. The impact has been lasting.

For a program built around the unexplained, perhaps it’s fitting that Noory’s path to the chair came with its own strange twist — one he’s still talking about decades later.

The Long Road to the Overnight

The paranormal and absurd have always fascinated George Noory.

“Years ago, I was working at WXYZ Television as a production assistant,” said Noory. “Then I got hired at WJBK, TV-2 in Detroit, as a producer. My anchorman was Ken Thomas. We got along well. Ken would bring his little boy in every once in a while, and the kid would run around the newsroom. I was in my 20s at the time.”

Little did he know that the kid would play an influential role in his career somewhere down the line.

“I’m in the office of the Premiere Radio Networks President at the time, Kraig Kitchin. I look on his desk, and there’s a picture of Ken Thomas. It turns out Kraig is Ken’s son,” Noory shared. “I looked at him and said, ‘Kraig, you were that little boy running around the newsroom!’ You can’t make that stuff up.”

That story captures something essential about Noory’s worldview — the sense that life’s connections aren’t random. That there’s a design beneath the surface of things.

It’s the same instinct that drives Coast to Coast AM night after night.

“It convinces me there’s more to life than what we think,” the Coast to Coast AM host said. “Things happen in strange ways. Things are arranged in strange ways. It’s out there. It adds to the magnificence of living.”

Over 25 years, Noory has shaped the show into something distinctly his own. What began as a primarily paranormal program has grown into a broader platform — one that keeps the strange at its core while expanding to meet the moment. He’s not afraid to tackle the headlines alongside the mysteries.

“I’ve added some more influential elements to the program we never had before,” Noory said. “It was primarily paranormal when I came in. Right now, there’s a mixture of about 75% strange and unusual and 25% current events. I still stay away from politics.

“But we’re doing things like news of the day, the Iran war, and topics that are important to people,” he continued. “I want them to know we’re on top of that. That has evolved into some special guests we’ve had. We’ve got an upcoming show next week on missing or dead scientists who’ve been working on programs. That’s a bizarre topic to me. Something strange is going on. Nobody’s really touching it yet. We’re going to jump into that.”

The Audience That Never Sleeps

If there’s one thing that defines Noory’s tenure, it’s his relationship with his listeners. Late night is a tough time slot — guests are sometimes reluctant, audiences are scattered — but the loyalty Coast to Coast AM commands is something most broadcasters never experience.

“I’ve seen a loyalty with an audience that is so passionate,” shared Noory. “We’re on really late. Some of these people have jobs during the daytime, and they still stay up with us. They’re in bed, they’re truck driving, they’re everywhere. It’s growing like crazy, and I love it.”

That devotion runs both directions. From the beginning of his run, Noory made a pledge to his audience that he’s kept every year since — one that speaks to just how seriously he takes the responsibility of the overnight shift.

“It’s heartwarming,” Noory stated. “I appreciate my audience. We go live on holidays. Most talent takes time off with their family, and I understand that. But I made a pledge when I came in over 20 years ago. There are a lot of lonely people on holidays like Christmas and Thanksgiving. This program is their family. I told them we won’t run tapes on holidays. If a holiday falls on my workday, I’ll be live. If it’s a day where our part-time hosts are on, they’ll be live. We’ll never run a tape on a holiday without a live show.”

The Future of Coast to Coast AM

Just as he thought about Art Bell, George Noory thinks of himself. As the soon-to-be 76-year-old said, “I’m going to stay on Coast to Coast AM ’til the end of time.”

“I didn’t expect to be doing it as long as I have,” said Noory. “And I’m going to keep going until God says ‘You’re done, kid.'”

As the show airs on well over 600 stations and continues to grow its streaming audience, Noory’s mission hasn’t shifted. He wants his listeners informed, engaged, and maybe just a little unsettled in the best possible way. He’s still chasing the questions nobody can answer.

“I want to give listeners the kind of information they need to keep their lives going in a pleasant way,” said Noory. “That’s my goal every night. I want people happy and informed so they can go about their day-to-day lives. I’ve tried to have physicists on the air to explain why we’re here and what the Big Bang was that started the universe. Not one scientist can tell me how it all started. Nobody knows.

“Those mysteries keep our show going,” he said. “They keep you thinking about after-death experiences, what might be out there, how we started, and what God is. It keeps fueling the program, and it keeps getting bigger.”

Those mysteries will also include the use of the theater of the mind. As many in the industry pivot to include video elements, George Noory admits it isn’t something that he’s interested in.

“I still like theater of the mind,” he admitted. “I’ve resisted putting a camera in the studio because it’s so late at night. And I want people’s imaginations to run. We’ve done some television shows. I’m on Ancient Aliens and BeyondBelief.com. But I still prefer theater of the mind. Let’s keep people wondering.”

Barrett Media produces daily content on the music, news, and sports media industries. Sign up for our newsletters to stay updated and get the latest information right in your inbox.

Why the NBA Has a Watchability Issue With the Oklahoma City Thunder

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The NBA sold this postseason as a reset. All the noise from the regular season—load management, the 65-game rule, tanking, stars sitting, nightly lineup roulette—none of that was supposed to matter anymore. The playoffs were supposed to clean it up. Tighten the product. Sharpen the focus, and remind everyone what the league looks like at its best.

Instead, the playoffs have exposed something the league doesn’t want to discuss. The NBA doesn’t just have a perception problem. It has a watchability problem.

The most uncomfortable version of that truth sits right at the top of the standings: the best team in the league is the worst watch.

Enter the Oklahoma City Thunder.

From a basketball standpoint, they are everything the league should want. Young, deep, smart, relentless, analytically brilliant, a front office blueprint, and a coach’s dream. They are built to win now and dominate later.

From a television standpoint, though, they are something else entirely. They are a grind, and operate with an efficiency that borders on clinical. That clinical nature is exactly what makes them difficult to sit through over the course of a two-and-a-half-hour broadcast.

The Superstar Attraction

It starts with the likely MVP, Shai Gilgeous-Alexander. He’s the master the modern NBA better than anyone. Game 1 against the Phoenix Suns provided a perfect snapshot of everything he does well and everything that defines this era of basketball.

Gilgeous-Alexander went 5-for-18 from the field and still finished with 25 points by going 15-of-17 from the free-throw line. That stat line is both impressive and revealing. It shows why he’s dominant, efficient, and why he’ll win another MVP.

It also shows why the product can feel exhausting. Possession after possession turns into a negotiation with the whistle. Drive, stop, lean, initiate contact, wait. The whistle blows, defense reacts, and the broadcast cuts to replay. Somewhere along the way, the viewer checks their phone.

That’s not just a basketball issue. It’s a television issue.

The NBA isn’t just competing with the NFL or MLB this time of year. It’s competing with distraction and second screens. It’s competing with the reality that if the game slows down or starts to feel repetitive, viewers don’t sit through it anymore. They drift, and this style invites drifting in a way the league should recognize.

That’s why Game 2 mattered beyond the scoreboard.

Speaking Out

After the loss, Suns All-Star guard Devin Booker didn’t hedge or hide behind the usual postgame clichés. He addressed it directly. Calling out the officiating and, more importantly, what it represents.

“In my 11 years, I haven’t called a ref out by name, but James (Williams) was terrible tonight. Through and through,” said Booker. “It’s bad for the integrity of the sport. People are going to start viewing this as a WWE if they’re not held responsible.”

That’s not noise or social media. That’s a five-time All-Star in the middle of a playoff series questioning the integrity of what he’s watching. Booker didn’t stop there.

“It’s hard. It just feels disrespectful. I know I haven’t won a championship in this league, but I have been in it for 11 years now. To get to this point and get treated like that. For me to be even saying something out loud, it’s bad,” said Booker.

That’s where the conversation shifts from a style critique to something much bigger. When viewers question what they’re watching, you have a perception issue. Worse, when players say it out loud, you have a credibility issue.

Credibility is the one thing a professional sport cannot afford to lose. Once the audience starts wondering what’s real, earned, and being sold to them possession by possession, the emotional investment that drives ratings begins to erode.

Zoom out, and it becomes even more complicated. Oklahoma City isn’t a temporary story. This roster has an average age barely over 24, with more assets still coming including another lottery pick via the Clippers in this year’s draft.

This isn’t a moment. It’s a runway.

A Lingering Issue

The Thunder aren’t just good; they are positioned to stay here for the next five to seven years. Maybe longer. In other words, we are not just watching a contender. We are watching the early stages of what could be the league’s next dynasty.

That’s where the tension truly sets in. Dynasties elevate a league. They’re supposed to become appointment television. They should pull viewers in, not push them away.

The Golden State Warriors at their peak were more than dominant—they were kinetic. Steph Curry ripping nets from 30 feet. The ball snapping around, chaos turning into rhythm. You didn’t look away because you felt like you might miss something. The Chicago Bulls had star power led by Michael Jordan, who changed the game on the court and influenced culture off it.

This version of the NBA is different. Too often, it’s a three-pointer or a free throw. Increasingly, it’s the free throw that defines the experience. At some point, the line between great offense and great acting begins to blur.

Drawing contact is a skill. Selling contact is an art. When the art overshadows the game, and possessions feel more like performances than competition. You don’t just lose flow—you lose trust. Unfortunately, you start to wonder how often officials are being sold. Questioning why certain calls keep coming.

You see less basketball and more choreography with a whistle.

The NBA spent the entire season dominating conversation. However, too often for the wrong reasons—availability, tanking, rules, and noise around the game rather than the game itself.

The playoffs should fix that. Instead, they’ve sharpened the focus on the one issue that matters most. What does this product feel like to watch? If your postseason is defined by whistles, player complaints, and a style that feels repetitive and transactional, then the playoffs aren’t rescuing the narrative. They’re confirming it.

Everyone Loves The Bad Guy

Which brings us to the most interesting media question of all. What if Oklahoma City becomes the villain? Fans don’t just love greatness. They love rooting against it. If the Thunder become the team everyone complains about, there’s a version of this that helps ratings.

Not because people love watching them, but because people love watching them lose.

That’s the tightrope the NBA is walking. You can have a dominant team, and an MVP who bends the game to his will. You can even have a brutally effective style. But if that combination turns your best team into your least enjoyable watch, you’re asking your audience to make a choice leagues never want to force.

It’s greatness. It could be history. But do I want to consume it?

If the NBA is truly on the verge of its next dynasty, built around its best team and its best player. It might want to ensure those things still align. Greatness alone doesn’t guarantee attention anymore. Not in this media landscape, or this level of competition for eyeballs.

If this is the future of the NBA, the real question isn’t how long Oklahoma City can dominate.

It’s how long people will want to keep watching them do it.

Barrett Media produces daily content on the music, news, and sports media industries. Sign up for our newsletters to stay updated and get the latest information right in your inbox.

Is Sports Radio Already Too Late to the Video Podcast Boom?

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If you were to ask a general sports content consumer where they go for their sports content, you’d get a range of answers. Social media, podcasting, sports radio, and sports television are just some of the ways fans now search for and consume content.

Each industry’s silo attempts to branch its content into the others. Sports television shows podcast their on-air content to distribute it in audio form. Sports radio does the same, transferring audio to on-demand platforms. Both television and radio also attempt to capture video of those same segments for streaming platforms. In the end, podcast and streaming video distribution hubs, along with social media, earn the traffic based on content created by television and radio.

The one panel at this week’s NAB conference that grabbed my attention focused on the future of podcasting through the lens of video. The discussion brought together representatives from Amazon and Audacy to explain why now is the time for radio to combine video presentation with its podcasting strategy. If their words and data reflect reality, sports radio must get to the party sooner than later.

According to the IAB, the podcasting industry has grown into a nearly $3 billion business. That represents a 17.6% increase from the prior year. This growth has also appeared in the local revenue lines for most sports radio stations.

Digital advertising buys are now the biggest driver of local revenue, with 24.4% of an average station’s total ad revenue coming from digital. Meanwhile, traditional broadcast revenue continues to decline year after year.

Ready for Your Close Up?

The need for local sports radio stations and talent in the podcast space has never been higher. New analysis from S&P Global Market Intelligence shows that sports is the most popular podcast genre among men in 2026.

However, most sports radio stations don’t package their show content for a podcast audience. Many talents don’t create individual content separate from their daily programs. Too many part-time employees recognize limited growth potential at sports radio brands and leave early, often pursuing other opportunities.

Sports radio needs a reset. If advertisers believe in your digital product, that’s where talent and programmers should focus.

“Why wouldn’t you want to extend what you’re doing?” said Andy Slater, Head of Partnerships for Amazon’s Art19 at NAB this week, referring to how radio companies should rethink podcast discovery through video platforms. “You’d be going from a $3 billion market to getting a piece of a $78 billion market.”

That quote alone should motivate programmers to push for cameras in their studios and invest in technology that supports a video-driven podcast strategy. Some sports radio brands have moved ahead by investing in video capabilities. Many have not and risk missing what could be the single greatest revenue opportunity available.

“If you want to grow your revenues — add cameras,” said Michael Biemolt, President of Digital Sales at Audacy. “You will grow audience from discovery that exists within the YouTube ecosystem.”

With that larger reach comes more ad impressions, which leads to additional revenue.

Video Needs the Radio Star

Recent S&P Global Market Intelligence data shows that six in ten (62%) podcast listeners watch video podcasts on YouTube, followed by Netflix at 34%, Spotify at 23%, and Apple at 11%. That data clearly shows how video options are reshaping podcast consumption habits.

Yes, video extends beyond YouTube. Apple announced this year that it will offer options for consumers to watch video versions of podcasts. Spotify introduced that capability two years ago.

Netflix is investing heavily in proven, high-performing podcasts, placing video versions behind its paywall. The company is betting that exclusive video content will drive more subscriptions.

iHeartRadio became the first broadcast company to partner with Netflix on this initiative. That should signal what’s coming next.

Meanwhile, many sports radio podcast products remain audio-only. They rely on RSS feeds, assuming that flooding the audio space will drive digital growth.

For everything podcasters have borrowed from what made sports radio special, the format shouldn’t allow them to dominate this new era of content.

“There’s a perception that video has to be super polished and has to look perfect, and the barrier to entry is perceptively high. But the reality is, it doesn’t matter,” said Neha Taleja, Senior Product Manager for Podcast Consumer Experiences at YouTube. “Capture that natural, authentic recording and that builds connection with your audiences.”

Read the Signs

There are signs everywhere that sports radio must pivot. More people are consuming sports radio content digitally than ever before. Sports content leads all podcast categories among men. Since the pandemic, sports radio has adapted long-form content for video distribution across live and on-demand platforms.

Now, the format must connect those pieces to catch the next wave as audiences shift from audio to video. Ignoring these trends is no longer an option. It’s now on sports radio to lead again and set the standard for winning in the next generation of content.

And that’s the choice facing the format: evolve with intention or fade through inertia.

Sports radio already has the voices, the relationships, and the daily discipline required to create compelling content—the hard part is done. What’s missing isn’t talent; it’s alignment.

Alignment between where the audience is going and how content is delivered. The next generation of listeners isn’t choosing between audio and video; they expect both, seamlessly and on demand.

If sports radio treats video as an extension instead of an afterthought, it won’t just stay relevant—it can reclaim its position as the engine driving the entire ecosystem.

The window is still open, but it won’t stay that way forever.

Barrett Media produces daily content on the music, news, and sports media industries. Sign up for our newsletters to stay updated and get the latest information right in your inbox.

The NFL Draft Mindset Rock Radio Programmers Need Right Now

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Imagine if RockTernative radio was run like the Premier League. Where bottom-ranked stations didn’t just have lower ratings, they were fighting to avoid being kicked out of the market. Ok, let’s be more realistic. What if RockTernative were run like the NFL or NBA: built around a draft?

It’s NFL Draft week, so let’s play it out.

  • Salary caps to (somewhat) even the playing field.
  • Average career-length windows for leadership and talent.
  • Each year there’s a Combine, followed by a Draft.
  • Talent, coaches, executives, and AEs are all tradeable assets.
  • Every book, up or down, would have even more economic impact and turnover.

The competition would instantly get more intense.

The real winners would be listeners and advertisers. Outcomes would be determined by the best talent, smartest coaches, and sharpest strategies. That’s not always the case at radio.

Formatting the Draft

Radio surely has its Yankees and Dodgers — teams that creatively find ways to outspend. Every market also has its Cleveland Browns — sorry, Browns fans — but a station that hasn’t updated its imaging or held a strategy meeting since Obama was in office.

That’s a problem that isn’t talked about much because there’s no real pressure for The Browns of Radio to get better. It is what it is, they’re not going to get bigger — so why bother trying new things or investing?

But add this context: There are a limited number of signals to begin with, half are stagnant, some are flankers or static boxes, not all are locally focused, and only a handful of different music formats are being programmed.

I’m not asking for fairness, just more competitive intensity across the whole dial. That’s all.

For such a fantastic industry, filled with talent, generating billions in revenue, there’s far less competition at radio than in many sectors. The NFL and NBA have 30+ teams facing 30+ head-on competitors each season. RockTernative won’t see more than one or two locally. The Premier League has 20 clubs and the worst gets kicked out each season.

So what would happen if RockTernative — or all of radio — really operated like a sports league?

The Combine

Every young programmer, on-air talent, AE, or digital talent with a dream would walk into a room and get evaluated against each other.

They’d be graded based on performance and potential, then sent to the Draft.

The Draft

Stations get to — and are forced to — choose new voices coming from podcasting, social, streaming, college radio, anywhere and everywhere. A constant crop of young programmers and talent who see formats and radio differently, and an army of AEs that grew up on experiential, digital, deeper data, and even qualitative selling.

Some veterans would still go in the first round. Some wouldn’t. Now we have real competition for brand excellence.

The Trading Deadline

Stations that have been flat or stumbling don’t just ride it out and settle for being ranked 18th — they can make big moves to make a big difference.

Yes, I’ll trade for your morning show — you can have our promising night jock and our first and second round picks next year.

The Salary Cap & Term Limits

The biggest companies can’t just use powerful credit lines to annually grow expenses and push debt down the line to get anything they want.

And not unlike a point guard aging out of the NBA, even great on-air talent and executives will eventually have to bow out to make room for new, more competitive blood.

Relegation

We may as well continue this fever dream and include relegation. If a brand chronically underperforms, refuses to invest, or doesn’t fiercely compete — they’re not allowed to just exist. They’re demoted to compete against suburbia’s pirate stations until they’re fit to come back.

Or worse — they must sell the signal to an owner who will noticeably fight.

Back to Reality

None of that will ever be radio’s reality, but it’s how sports leagues stay healthy and competitive.

Radio has structure, but not all individual brands face intense pressure to grow, and consequences for underperformance aren’t a lock. For clarity, there may be pressure from investors to make Q3 inch above last year, and every PD wants ratings to go up — but I’m talking about white-knuckle, sweat on the brow, local pressure on a consistent basis to be highly rated, the most competitive, the best in the market — or else.

Pressure creates champions. And when pressure also means consequences, it’s amazing what can happen. The Browns of Radio are not bad people; the model just means that continually being last place is survivable and acceptable.

Radio doesn’t need an NFL Draft. But it could use the draft mindset. Compete, evolve, or get replaced. The winners won’t just be the brands and talent — it will also be the fans and advertisers.

Barrett Media produces daily content on the music, news, and sports media industries. Sign up for our newsletters to stay updated and get the latest information right in your inbox.

Why Radio Management Has Never Been More Stressful

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Being a leader has never been easy. But in today’s environment, it’s become far more complex, demanding, emotionally stressing, and taxing than ever before. My previous four roles in radio were as General Manager. And the one prior — over a decade ago — was as corporate VP of programming.

All I can say is, “Times have certainly changed.”

What was once primarily about overseeing productivity and hitting targets has transformed into more of a balancing act that involves diverse cultures, incredible technological advances, identifying potential employees, mentorship, and constant change throughout each department.

I would often joke that, “I’d be a great manager if it wasn’t for people!” These days, for some, it may not be a joke.

Why So Stressful?

One of the biggest drivers of increased stress I addressed in a recent column is the challenge of finding salespeople, so that aside, the huge shift in employee expectations — particularly among younger folks entering the workforce — is another variable with which managers must contend.

While this next generation brings a huge amount of energy, creativity, and a strong sense of purpose, they also arrive with fundamentally different expectations about the work itself. Employees under 30 tend to prioritize things that those of my generation never even considered, like mental health, flexibility of time and hours, inclusivity, and rapid growth.

They are also more likely to question traditional roles and expect transparency and authenticity from leadership. I’m not suggesting this is a problem. I only believe it means managers must adapt more quickly to a workforce that is less willing to accept, “Because that’s the way it is,” or “Because that’s how it’s always been done,” as acceptable answers.

For the record: if you believe that you do anything because that’s the way it’s always been done, it’s very likely time to find a new way.

Managers are now expected to be far more than supervisors. We must act as coaches, mentors, and at times, emotional support systems. Gen Z employees in particular often seek frequent feedback, clear direction, and ongoing development opportunities. While these are positive traits, they all require a level of time and attention that can stretch managers thin. Especially when balancing the needs of other generations within the same team who don’t share the same concerns.

Experience Is Walking Out the Door

We must also consider the significant wave of retirements among Baby Boomer and Gen X managers who create additional management pressure. I remember dealing with my most experienced team members talking to me about leaving the company. It’s painful to have to face losing your most seasoned pros. And if you’re a CEO or COO, it occurs among your top leadership as well.

Today, those leaving who are at the top of the industry happen in greater numbers. They’re taking with them decades of knowledge, experience, and relationship capital.

As that experience and knowledge depart, it leaves huge gaps that are not easily or quickly filled. In truth, sometimes they are never filled. That creates a pressure cooker of a void. Newer managers are being asked to step into roles earlier in their radio careers, often without the benefit of mentorship or the gradual development that previous generations experienced.

Sometimes, team members are promoted to management who, frankly, aren’t qualified to lead. I have seen terrific salespeople promoted to General Manager who should really just continue to sell.

This type of transitioning often creates a ripple effect. Just look around our industry. It’s not just retirement, either. It’s often budgetary cost cuts and RIFs that translate to remaining managers and team members being forced to absorb additional responsibilities and teams, and make high-stakes decisions with less experience and fewer resources.

Look at what Audacy has done by eliminating local Market Managers and going to a regional management model. I remember when every radio station in the country had its own GM, even within the same cluster. Then the Market Manager role was created, and today the model is being redesigned again. For the good? Who knows.

But Audacy must feel positive about it. I am certain, though, that it creates a heck of a lot of pressure for the regionals. In turn, that pressure will increase on local direct sellers and respective sales managers. Then you must ask how local programmers get the local support they desire and require. The point is, managers still must deal with fewer people who must manage more challenges.

Added Challenges

The rise of remote and hybrid work adds yet another complex layer to the mix. Managing a team that isn’t physically present requires new skills and presents new challenges. Communication becomes more intentional, trust and accountability must be built without face-to-face interaction, and performance must be evaluated differently. Some managers want to measure hours, while others are focused on results.

For Gen Z, many of whom entered the workforce during or after the pandemic, remote work is not a perk but an expectation. I have worked for companies since then that simply won’t allow any employees to work remotely, while others create hybrid opportunities, and still others have little concern about location.

Managers must still find ways to engage, motivate, and connect with employees who may have never experienced a traditional office environment, making relationship-building more challenging.

Next on the growing list of challenges is technology. Sure, it’s a powerful tool. But it has also intensified daily pressure. Managers are expected to be constantly connected, responsive, and informed. Emails, texts, messaging platforms from Teams to Slack, video calls, and virtual meetings, and every other project management tool ever imagined all create an “always-on” culture where downtime is something only remembered by someone born in the 20th century.

Accountability Matters

Another major challenge is navigating the global uncertainty and divisiveness that impacts how employees and team members interact. Economic and political conditions, industry disruptions, and shifting organizational priorities mean managers are often forced to lead through ambiguity. They are expected to provide clarity and confidence even when they themselves may not have all the answers, while also doing their best to stabilize the environment.

Managing today is largely about leading with confidence and reassurance.

Manager accountability has certainly intensified. We’re held responsible not just for outcomes. But for team engagement, retention, diversity, and culture. With a strong emphasis on values and workplace culture, and with fewer seasoned leaders to lean on for guidance, managers are under constant pressure to get it right.

The openness today around mental health — especially among younger workers — is a positive cultural shift, but it also means managers are more frequently navigating sensitive conversations that require care, understanding, and time. Many are simply not trained or prepared for this important role.

Being a manager means operating for positive business performance as well as human experience. The combination of rising expectations from younger workers and the departure of experienced leaders has added new layers to an already difficult role.

Managers who can adapt, communicate effectively, and lead with empathy will succeed. But there’s no question the job has become more difficult and more stressful than ever before. So, ask yourself if you are truly up to the challenge. I had a former Marine as an old boss. And he once told me early on, “When the bullets are flying — lay low and duck!”

Barrett Media produces daily content on the music, news, and sports media industries. Sign up for our newsletters to stay updated and get the latest information right in your inbox.

Understanding the Basics of Online Platform Navigation in the Hybrid Gambling Space

Online platforms have evolved rapidly over the past decade. In particular, platforms that combine sports betting and casino gaming require a navigation system that is not only intuitive but also robust enough to handle various functionalities. With the increasing popularity of hybrid platforms, achieving an optimal user experience has become paramount, as reviewed by industry experts and specialists.

Efficient platform navigation plays a critical role in ensuring users can locate relevant information quickly while maintaining a clear overview of available services. This is especially true for online venues operating within heavily regulated environments, where clarity and ease of use are both legally and commercially important.

Key Elements of Effective Online Navigation

A well-organized navigation system is built on simplicity, consistency, and clear visual hierarchies. Users should be able to find their way around a platform with minimal effort. Core elements include well-defined menus, consistent layout design, and interactive features that help users progress from general overviews to more detailed content. In the context of online casino and sportsbook platforms, clean navigation structures help customers access promotions, find help sections, and manage account details without confusion. For example, spin bet demonstrates how an integrated design can facilitate easy transitions between casino games and sports betting sections.

Beyond aesthetics, technical considerations such as load times, search engine indexing, and mobile responsiveness are fundamental. A well-structured navigation system not only improves user experience but also contributes significantly to a platform’s overall performance and discoverability. Moreover, reliable analytics tools are essential to understand user behavior, which in turn informs iterative improvements.

Navigation Challenges and Best Practices

The dual nature of hybrid gambling platforms means that they must cater to diverse user groups, ranging from casual players to experienced bettors. One frequent challenge is ensuring that both segments feel equally served by the platform’s design. A complex interface may overwhelm newcomers, while overly simplified navigation might frustrate veteran players who seek detailed market information.

Best practices to address these challenges start with usability testing and iterative design. Designers are encouraged to conduct A/B testing and leverage heat maps to determine which sections see the most interaction. Incorporating clear pathways for important tasks, like deposits and withdrawals or exploring live betting options, ultimately enhances confidence and user satisfaction. Further insights on accessible web design are available in industry research on digital content trends and user accessibility standards.

User-Centered Design for Regulatory Compliance

Beyond the mere mechanics of navigation, regulatory compliance is a central concern for hybrid gaming platforms. These platforms often operate in jurisdictions where transparency, data protection, and responsible gambling measures are regulated by law. Clear navigation ensures that users can easily access privacy policies, terms and conditions, and self-help information related to gambling habits.

Effective navigation design can act as a frontline defense against inadvertent violations of compliance standards, as users are more likely to engage with material promoting responsible gambling practices when presented in a clean, straightforward manner. Moreover, this focus on user experience dovetails with broader industry trends, where reliable, transparent information is valued by both players and regulators.

From a user perspective, the ability to smoothly transition between different functionalities, such as checking account histories, accessing live betting feeds, or reviewing the latest game updates, is indispensable. The effectiveness of these functions often depends on the platform’s underlying information architecture, which should be periodically reviewed and updated in collaboration with analytics and compliance experts.

Integrating Advanced Navigation Techniques

In recent years, advances in web design have introduced a range of techniques that further enhance platform navigation. Techniques such as dynamic menus, breadcrumb trails, and contextual search features have revolutionized user interactions. Dynamic menus adjust to user profiles and past behavior, guiding players toward the most relevant content depending on whether they favor casino games or sports betting.

Breadcrumb trails allow users to trace their steps across multiple levels of navigation, making it easier to retrace moves in optimized digital pathways. Furthermore, contextual search features that predict user intent can significantly reduce the time needed to find specific functionalities. According to detailed discussion on effective information architectures, integrating progressive disclosure techniques reduces cognitive load and enhances overall user satisfaction.

These navigation features are particularly beneficial for hybrid platforms, where the volume of content and functionality can be extensive. By employing advanced navigation techniques, platforms can ensure that both the casual player and the seasoned bettor have a clear, efficient, and pleasant experience.

Conclusion

The evolution of online platforms, particularly in the hybrid space, has underscored the importance of user-friendly navigation. From layered menu systems and dynamic search features to regulatory compliance and responsible gambling measures, every element of navigation contributes to the overall success of a platform. As the digital environment grows more complex, businesses that adopt flexible and innovative navigation strategies are best positioned to serve their diverse user base.

Continuous improvement, informed by usability research and cross-industry insights, is essential to maintain an exceptional user experience. With platforms leading the way in integrated designs and intuitive systems, the future of online navigation is one where every user, regardless of their level of experience, can access the services they need quickly and comfortably.

Responsible Gambling Notice: Online gambling involves risk. It should be approached with caution. Please play responsibly and within your means. Individuals experiencing issues related to gambling are advised to seek professional support from their national gambling helpline or a local responsible gaming organization.

5 Best Graphical Abstract Tools & Services in 2026

If you need to make a graphical abstract, the best options are the services by Editage, Wiley Editing Services, Taylor & Francis Editing Services, etc. Or you can use tools like BioRender, Mind the Graph, etc. In this article, we’ll explore the pros and cons of each graphical abstract service and tool, enabling you to find the option that meets your needs best.

What is a graphical abstract?

A graphical abstract is a visual summary of the main findings of a research paper. It’s required by many journals, including Elsevier and Cell Press journals. A graphical abstract

  • Makes it easier for readers to understand and retain key findings
  • Makes the paper stand out among others
  • Increases views, clicks, and citations of the paper

Top Graphical Abstract Services

Editage

Best for: All STEM researchers, including those with zero design experience

With 20+ years of expertise in scholarly communication and illustration design, Editage creates compelling, high-quality graphical abstracts across fields. Even better, you don’t need to provide any sketch of your own; just submit your full paper and get a graphical abstract tailored to your journal’s specifications. You retain copyright of the finished graphic and can share it freely without any permission required.

Price: USD 149 onwards

Turnaround time: 4 days

Wiley Editing Services

Best for: Researchers looking to boost the visibility of their papers and stand out from the crowd

Wiley Editing Services employs a multidisciplinary team of scientific illustrators and design experts to create graphical abstracts. They provide several samples for you to view on their website, and you make payment for your own graphical abstract only after you have reviewed and approved it.

Price: USD 350 onwards

Turnaround time: 5 days

Taylor & Francis Editing Services

Best for: Researchers with high-impact papers that they are eager to promote and share

Taylor & Francis Editing Services offers you two options: graphical abstracts and research infographics. The latter are more expensive and better suited for conference presentations, though. An advantage of Taylor & Francis’ service is that graphical abstracts are linked to the DOI of your published article via a hyperlink and/or QR code.

Price: USD 399 onwards

Turnaround time: 5 business days

Pubrica

Best for: Researchers with strong design preferences or niche research topics

Pubrica’s graphical abstract service requires a bit more input from you compared to the others listed above: you have to fill in a customized questionnaire along with submitting your manuscript. You also need to review and approve the first draft of the graphical abstract before you get the final version. An advantage of Pubrica is that you also get the working file of the graphical abstract in Adobe, not just the final JPEG/TIFF/etc. You even get the option of a 3D graphical abstract (though most journals ask for 2D graphical abstracts).

Price: USD 150-250

Turnaround time: 5+ days (depending on promptness of your response)

Springer Nature Research Solutions

Best for: Researchers eager to improve their visibility on multiple platforms

These graphical abstracts are perfect for sharing on social media, in presentations, or for journal submission. The company takes significantly longer than others to deliver a graphical abstract (10 business days) but allows you one round of revisions for free. It also has a very easy submission form, with space to share your comments and preferences about your graphical abstract.

Price: ~USD 350

Turnaround time: 10 business days

Top Graphical Abstract Tools

If you’ve good design skills and experience in creating your own graphics, you can try out the following tools:

Mind the Graph

Best for: Medical and life sciences researchers on a tight budget

This tool offers you 75,000+ free scientific illustrations and vector graphics that you can use in up to 4 projects. Paid plans allow you to get watermark-free illustrations and also request customized illustrations, as well as access to 300+ professionally designed templates.

Pricing: USD 5-9 per month (if billed annually)

BioRender

Best for: Biology and life sciences researchers working on cutting-edge technology

BioRender’s library of illustrations covers everything from human anatomy to nucleic acids, cell structures, and proteins. The basic version is free, but you can export your project only in low resolution, without permission for commercial use or publication. You’ll need the paid plan to create graphical abstracts suitable for journal submission.

Price: USD 35 per month

Adobe Illustrator

Best for: Researchers who can get free help from a professional designer

A state-of-the-art design tool, perfect for professional designers at top-tier journals. Unfortunately, Illustrator has a steep learning curve and is not beginner-friendly. Hence, I wouldn’t recommend it for researchers who don’t have a designer friend.

Price: ~USD 22 per month if billed annually

Canva

Best for: Researchers and students looking to add some zing to non-academic communication

Canva is a popular, beginner-friendly online design tool. It’s not tailored for scientific images, though, so it can be tricky to get accurate illustrations for your graphical abstract. However, it’s great for creating stunning visuals to accompany presentations, cover page designs, etc.

Price: USD 12-15 per month for Pro version (single user)

Inkscape

Best for: Researchers who have previously worked with vector graphics and who have multiple projects

Inkscape is a free vector graphics editor software. Like Canva, it can be used for a variety of graphics and images but is not designed specifically for scholarly communication. The advantage of Inkscape, however, is that you can customize almost every aspect of its user interface, including even keyboard shortcuts. This makes Inkscape convenient when you have a series of design projects.

Price: Free

Bottom line: should I use a graphical abstract service or a tool?

Use a graphical abstract service if you are short on time, have no/limited design experience, or are submitting your paper to a top-tier journal with high standards.

Use a tool to create a graphical abstract if you have a tight budget, are comfortable with design, or have flexible timelines for submission.

Jason Whitlock: WWE President Nick Khan Is the “Silver Bullet” To Save College Sports

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Jason Whitlock has a bold idea to fix college sports. The Blaze host used Thursday’s edition of Fearless to make his case — and his answer might surprise you.

Whitlock wants WWE President Nick Khan running college football.

“Nick Khan, the head of the WWE, the guy that replaced Vince McMahon, is the silver bullet for college football and perhaps all of college sports,” Whitlock declared.

Khan has orchestrated WWE’s massive media rights deals and business transformation with TKO Holdings in recent years. Whitlock believes that same vision could reshape the NCAA entirely.

He didn’t stop there. Whitlock argued Khan wouldn’t just improve college sports — he’d place college sports past the success the NFL.

“College football would not trail the NFL for long,” Whitlock said. “Nick Khan would transform the NCAA into the most powerful force, most profitable force in all of American sports. Nick Khan would leave the NFL and Roger Goodell in his dust.”

Strong words. But Whitlock backed them up with even stronger praise.

He called Khan the smartest sports executive he’s encountered — outranking everyone. That list includes ESPN’s Jimmy Pitaro, former ESPN chief John Skipper, and FOX Sports boss Eric Shanks.

“Nick Khan is a brilliant man. He is the smartest man that I’ve ever met in the world of sports,” Whitlock said. “And just keep in mind, I’ve met everybody.”

College sports faces real challenges — NIL chaos, conference realignment, and a broken revenue model. The issue has been in the forefront lately as The White House has began looking into the issue with several commissions to address the issue.

Whitlock clearly believes one executive holds the answers.

Barrett Media produces daily content on the music, news, and sports media industries. Sign up for our newsletters to stay updated and get the latest information right in your inbox.

iHeartMedia Names Christopher Layfield as VP Programming in Louisville

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iHeartMedia Louisville has a new Vice President of Programming. Christopher Layfield steps into the role effective immediately. Layfield will oversee programming for nine Louisville stations.

The cluster spans music, talk, and news formats. He reports directly to Kristy Beebee, Area President for iHeartMedia Louisville. Beebee wasted no time singing his praises.

“Christopher brings an exceptional track record of leadership, creativity and strategic vision. He will be a tremendous asset to our teams and listeners,” said Beebee. “Louisville is a dynamic, growing market, and we’re excited to see the impact he’ll make as we continue to elevate and strengthen our brands, talent and community connections.”

Layfield comes to Louisville from Cumulus. He most recently served as Senior Vice President of Programming for Indianapolis. His resume also includes Program Director stops at WHQC and WLKO in Charlotte, KSLZ in St. Louis, and WRVQ in Richmond — all for iHeartMedia.

Layfield shared his excitement about joining the Louisville cluster.

“We have a dynamic collection of brands in Louisville that engage, inform and entertain audiences, while also serving and supporting our advertising partners with unrivaled content and capabilities,” said Layfield. “I feel fortunate to join such a talented team driving ongoing success and look forward to leading with continued creativity, collaboration, innovation and fun.”

The company operates broadcast stations, live events, and a robust digital footprint. That includes iHeartRadio, its free all-in-one streaming and podcast platform available on 2,000-plus devices.

Barrett Media produces daily content on the music, news, and sports media industries. Sign up for our newsletters to stay updated and get the latest information right in your inbox.